Thank you very much for your message, yes, I will be happy to clarify what happened to the machine with those responsible, in any case there will be more rolls;-)
Where did you buy this pack? Can you send me a private message with your email address? Then the store can contact you directly if necessary. Merry Christmas!
Best regards
Marina
Guest
7 years ago
@Marina_Migros No... I'm not writing this because I want a real replacement because of the 2.45... ;-) The partly misshapen crispy rolls were not exactly suitable for presentation to the guests - but I have since eaten them raw, they were absolutely fine apart from the shape - the many crumbs in this package were food for the birds outside. There was no dead mouse inside ;-) My first thought was that someone was joking and was waiting for feedback!
Of course, the store is not to blame for this hermetically sealed item: purchase date 22.12.17 Eastern Switzerland region, but perhaps the expiration date printed on it will help you... 29.04.18 to find out the joker.
Guest
7 years ago
Hello @Tessin We appreciate customer feedback, everything is fine! It's good that you've reported this to us, because this way we can prevent any recurrence of this type of incident, and I'll let you know as soon as I know more.