Molfina tampons no longer in the Hinterkappelen branch and only one type of Tampax. Hello???

Molfina-Tampons nicht mehr in der Filiale Hinterkappelen und auch Tampax nur eine Sorte. Hallo???

12 years ago

On Saturday, I went back to the Hinterkappelen store to stock up on Molfina tampons. There wasn't a single pack on the shelf and the Tampax with cardboard tubes were also nowhere to be found. I asked customer service. Yes, the products had been discontinued and were only available in larger stores.
Why is that? I would love to stock up on my menstrual hygiene products where I live and not have to drive to Schönbühl for a few tampons! What is Migros thinking? I'd rather take one of the 100 branded shampoos off the shelf! This kind of thing really annoys me!!! Another lady also wondered where the products had gone... So I'm not the only one.

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All replies (14)

Guest

12 years ago

Hello talya

Thank you very much for your message. I can well understand that this annoys you. I'll ask those responsible for the hygiene products whether they have actually been removed from the range and what exactly the reasoning behind this is.

Kind regards
Tanja, Migipedia team

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Guest

12 years ago

Dear talya

The product managers have the following to say about your request:

Migros is constantly working on improving its store design. Recent surveys of our customers have shown that the majority of our customers want a more clearly structured and organized product range. Our aim now is to present the products on the shelves more clearly and thus make shopping easier for our customers.
To achieve this, we are revising and adapting the product ranges.

We are sorry that the Molfina tampons and Tampax you are looking for are no longer available in the Hinterkappelen store. However, you can still obtain the desired products in the Marktgasse or Shoppyland branches near you.

Kind regards
Tanja, Migipedia team

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talya

12 years ago

A clearly structured range is all well and good, but a minimal??? range? I don't think that's what most customers want. What kind of customer survey was that? I can't imagine that most women only want to see one type of OB on the shelf...
Your answer seems to me to be a standard answer that has nothing to do with customer wishes.

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Bollywood

12 years ago

Above all, who are we asking??? Who decides what.... I agree with talya. That's a typical answer, and we're supposed to be satisfied with that? And yet, the receipt lists exactly what the customer is buying. That alone should be enough to tell! There would be no need for a survey.

Well then, I can probably prepare myself in my Migros for the fact that many things will simply disappear from the shelves again.
Sure, a shelf is good if it is clearly laid out, but then start with the many creams and deodorants and yes, make-up, all those many colors, where is the overview, care products, there are so many and much in English. Where do I get an overview? I have to use the few bits and pieces I have to make up what suits me. Usw....and not everyone can get into a larger Migros.

Make a row of each size, then it is also clear, or adjust the color of the frame. I think Montashygiene should be pink and not blue anyway.

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Guest

12 years ago

Hello everyone

I have checked again. Apparently there was a mix-up due to the product range changeover. As a result, it may be that some items were no longer in the range for a short time. In Hinterkappelen you should find the following tampons in the range:

- 5202.034 o.b. Pro Comfort Mini 32

- 5202.031 o.b. Pro comfort Super Plus 32

- 5202.038 o.b Pro Comfort normal 32

- 5202.039 o.b. Pro Comfort super 32

- 5206.182 Molfina Normal Tampons 32

- 5206.185 Molfina Super Tampons 32

- 5202.024 Tampax Compak Super 20

- 5202.023 Tampax Compak Regular 20

I hope that I have been able to help you with this answer.

Best regards
Tanja, Migipedia Team

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talya

12 years ago

Hello Tanja

These are all tampons without an insertion aid except Tampax Compak (impractical short plastic tube). I would like to have the Molfina tampons with cardboard insertion aid again. Ordinary tampons without an insertion aid are available on every corner...

Best regards

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talya

12 years ago

I am missing the following Molfina tampons in the Migros Hinterkappelen range:

Regular 5206.151
Super 5206.153
Super Plus 5206.155

Pack of 30 for CHF 4.90
Unit price -.17

The Tampax Compak are almost twice as expensive at 20 pieces.
Unit price -.32

Please take the cheaper and better tampons back into the range!

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Guest

11 years ago

Dear Tanja,
I would like to know where the tampons with applicator (Regular 5206.151)
- are still in stock in the Zurich area
- are currently in stock (I was in 3!! different stores today, including Glattzentrum, and the shelf was empty, delivery date unknown)
With best thanks and regards

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Bollywood

11 years ago

Hello mgabay,
the old new Migros in Wädi reopens on 29.8 after 1/2 year of renovation. Would you like me to have a look for you? As I need them myself without an applicator, it's not an issue for me. Our Migros here might be too small for that? To be honest, I've never looked, but it would certainly be interesting to see what else is available. It'll just be a while before I can get there. Otherwise write here and I'll see it too. :-)

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Guest

11 years ago

Hello Bollywood, that's very kind of you!
But first I will contact the M-Helpline and visit one or two of the big stores in Zurich. Ordering from My Shop seems to be possible without any problems. Changing the product range seems to be quite complicated....

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