Migros Glattzentrum, Vermicelles cup

smartcoyote · 2019-09-28T23:27:36.000Z

I was in the Migros Glattzentrum shortly before closing time yesterday evening. In the refrigerated rack where the Black Forest gateaux, other gateaux, Vermicelles tubs etc. are located, I noticed that all refrigerated confectionery with "for sale until 29.09.2019" dates were 25% or 50% off, only the Vermicelles tubs (with the same for sale/to be consumed date) were not reduced. This made me a little suspicious because 29.9. is a Sunday and the Glattzentrum is closed on Sundays (i.e. these Vermicelles cups are either thrown away after closing time or the employees "help themselves" to them). I kindly asked a Migros employee why all the cakes etc. were marked down, but not the Vermicelles cups, even though they all had the same "for sale until" date - namely tomorrow, Sunday. The answer was: they couldn't mark down the Vermicelles tubs because they were currently on promotion (-20%); if they were to mark down the Vermicelles tubs, the saving would be more than 70% and the computer wouldn't allow that... Dear Migros, is that true? As a Migros customer, I felt a little cheated at that moment... If this is really true, or if Migros is really doing this (only reducing the prices of those products that are not on promotion, even though they have today's or tomorrow's (Sunday) sale date), then I have to say that I can no longer take Migros seriously when it comes to their supposedly deafening statements against food waste. Instead of reducing the goods - whether on promotion or not - and offering them for sale to customers, they are simply thrown away if they are not sold. Or the employees do this on purpose (wouldn't be the first store where I've experienced this), just so that they can get hold of these products for free/at a reduced price... I very much doubt that the remaining 5-6 Vermicelles cups were all sold at the regular price 5 minutes before closing time yesterday evening - especially because all the Vermicelles cups were no longer nice to look at (the whipped cream was spread all over the lid instead of being nicely draped, etc.; I don't mind because I eat it myself and don't give it away or anything, true to the motto "it doesn't matter in your stomach anyway"). I've seen quite a few customers pick up these "chipped" Vermicelles cups and then put them back; nobody wanted to buy these "chipped" cups at the regular price, if they had been reduced, I'm sure they would have all been sold (I would have bought 3 or 4 of them)... Making a contribution against food waste looks different... If this is really true (somehow I still can't believe it), then I have to say: An M incredibly impossible...

stecki

5 years ago

Of course that's not true, after all she could have at least given a 25% discount, then the total saving would be 45%.

(Machine translation)

Cinderella1925

5 years ago

Edited

I have already experienced several times that
https://produkte.migros.ch/la-pizza-prosciutto-crudo-handgemacht and cie
were on promotion with a 50% discount, i.e. two for the price of one. When they were "due", an employee opened the double packs in front of the customers and put 50% discount stickers on the normal, i.e. non-promotional price, on the individual pizzas. There was a sticker stating that the pizza was 50% off (due to the expiry date), but in reality it cost exactly the full price that it had cost a few minutes earlier in the promotional pack.

(Machine translation)

La Pizza Prosciutto crudo Handgemacht

3.4

M-Infoline

5 years ago

Hello @smartcoyote From an economic point of view, it makes more sense to sell an item at a greatly reduced price instead of throwing it away. It is therefore not in our interest to stop selling food. The reduction practice and the sale to our employees is entirely at the discretion of the sales outlet. We cannot provide detailed information on the internal guidelines for each individual item. If you have any questions about a specific item, please contact the store manager directly. Kind regards Tamara

(Machine translation)

M-Infoline

5 years ago

Cinderella1925

5 years ago

Edited

I have already experienced several times that
https://produkte.migros.ch/la-pizza-prosciutto-crudo-handgemacht and cie
were on promotion with a 50% discount, i.e. two for the price of one. When they were "due", an employee opened the double packs in front of the customers and put 50% discount stickers on the normal, i.e. non-promotional price, on the individual pizzas. There was a sticker stating that the pizza was 50% off (due to the expiry date), but in reality it cost exactly the full price that it had cost a few minutes earlier in the promotional pack.

(Machine translation)

La Pizza Prosciutto crudo Handgemacht

3.4

Hello @Cinderella1925 I can't follow up on your description without specific details. As the discounting of items shortly before the expiration date is at the discretion of the respective store, the best thing to do next time is to ask the person in charge directly. You can also ask for the store manager and make your requests and suggestions directly to them. Best regards Tamara

(Machine translation)

smartcoyote

5 years ago

M-Infoline

5 years ago

Hello @smartcoyote From an economic point of view, it makes more sense to sell an item at a greatly reduced price instead of throwing it away. It is therefore not in our interest to stop selling food. The reduction practice and the sale to our employees is entirely at the discretion of the sales outlet. We cannot provide detailed information on the internal guidelines for each individual item. If you have any questions about a specific item, please contact the store manager directly. Kind regards Tamara

(Machine translation)

@M-Infoline To be honest, it's a bit too stupid for me to ask the store manager every time I get the feeling that the employees don't want to discount certain products because they want the products themselves. It's also not the first store where I've experienced this. It seems to be common practice - at least from what I've seen so far - that employees prefer to help themselves rather than leave the goods to the customers... I don't know what a store manager can do about it either, apart from reminding the employees again what the correct procedure is (but the employees always do what they want afterwards anyway, there is no control and they only react when there are customer complaints, if at all...). To be honest, I don't feel like constantly writing down the names of the "offending" employees and running to the store manager with them. It's not my job as a customer, especially not when I want to do my shopping just before closing time.

(Machine translation)

Traberli

5 years ago

M-Infoline

5 years ago

Hello @smartcoyote From an economic point of view, it makes more sense to sell an item at a greatly reduced price instead of throwing it away. It is therefore not in our interest to stop selling food. The reduction practice and the sale to our employees is entirely at the discretion of the sales outlet. We cannot provide detailed information on the internal guidelines for each individual item. If you have any questions about a specific item, please contact the store manager directly. Kind regards Tamara

(Machine translation)

"It is therefore not in our interest to stop selling food. The reduction in price and the sale to our employees is entirely at the discretion of the sales outlet." And why? Uniform would be better. "We cannot provide detailed information about the internal guidelines for each individual item." No, that's clear, but what about this item? "If you have any questions about a specific item, please contact the local store manager directly." It would be too stupid for me to call the store manager every time. It's only a small thing... If it's something more serious then I would do that. So clearly mouldy berries in the display and then almost all of them. But it looks like there's nothing bad where I shop. I once had problems with the salami that might come back at Christmas? Mold under the wrapper. If there's something there again, I'll point it out. Because it was angular - band gone - greenish mold. And the salami (Rappelli) has the white mold on it. It wasn't good at all, I've also had some that were damp and had a bad smell. That's a problem with the discount - almost "a joke" for the store manager... I'm sure he thinks the same thing when we ask such questions...?

(Machine translation)

M-Infoline

5 years ago

Traberli

5 years ago

"It is therefore not in our interest to stop selling food. The reduction in price and the sale to our employees is entirely at the discretion of the sales outlet." And why? Uniform would be better. "We cannot provide detailed information about the internal guidelines for each individual item." No, that's clear, but what about this item? "If you have any questions about a specific item, please contact the local store manager directly." It would be too stupid for me to call the store manager every time. It's only a small thing... If it's something more serious then I would do that. So clearly mouldy berries in the display and then almost all of them. But it looks like there's nothing bad where I shop. I once had problems with the salami that might come back at Christmas? Mold under the wrapper. If there's something there again, I'll point it out. Because it was angular - band gone - greenish mold. And the salami (Rappelli) has the white mold on it. It wasn't good at all, I've also had some that were damp and had a bad smell. That's a problem with the discount - almost "a joke" for the store manager... I'm sure he thinks the same thing when we ask such questions...?

(Machine translation)

Hello Traberli Which store do you shop at? And which salami are you talking about that you had problems with? I will then report this to the responsible cooperative. Best regards, Heidi

(Machine translation)

Traberli

5 years ago

M-Infoline

5 years ago

Hello Traberli Which store do you shop at? And which salami are you talking about that you had problems with? I will then report this to the responsible cooperative. Best regards, Heidi

(Machine translation)

Hihi Heidi, that's the problem here in the forum. I've already written about it in another, more appropriate thread, and I would leave it as it is for now. It was brought up, even in the stores, and I was asked to address it locally. I'll just see how it goes from here. It's the Rappeli sausage in one piece with a band around it. And under this band, the sausage starts to "sweat". And the older the worse - logically. This is often the Christmas sausage in action, often with 50%. I was told that unfortunately there is no other way with the band... Yes, it's just difficult. If the least would be looser, it is just not breathable enough ? . I would find a label on the cords around it better. In one place on 2 cords and not completely around the sausage.... Is that understandable? I also just wrote again in another thread how impractical it is that the titles, topics and threads are listed in order. It would make sense to have categories like this. So hmhm section Forum News/ Announcements section Missing/ Search section Mania section Le Shop etc And then there are subtopics... Also the many multiple threads make it completely confusing. Especially with the Mania it was noticeable with the blue stickers...always similar questions. Together in one topic and good.

(Machine translation)

Nina_Migros

5 years ago

Traberli

5 years ago

Hihi Heidi, that's the problem here in the forum. I've already written about it in another, more appropriate thread, and I would leave it as it is for now. It was brought up, even in the stores, and I was asked to address it locally. I'll just see how it goes from here. It's the Rappeli sausage in one piece with a band around it. And under this band, the sausage starts to "sweat". And the older the worse - logically. This is often the Christmas sausage in action, often with 50%. I was told that unfortunately there is no other way with the band... Yes, it's just difficult. If the least would be looser, it is just not breathable enough ? . I would find a label on the cords around it better. In one place on 2 cords and not completely around the sausage.... Is that understandable? I also just wrote again in another thread how impractical it is that the titles, topics and threads are listed in order. It would make sense to have categories like this. So hmhm section Forum News/ Announcements section Missing/ Search section Mania section Le Shop etc And then there are subtopics... Also the many multiple threads make it completely confusing. Especially with the Mania it was noticeable with the blue stickers...always similar questions. Together in one topic and good.

(Machine translation)

Hi Traberli, thanks for the clarification. I am answering you here instead of the M-Infoline because I have added the points concerning the forum. :) Regarding the products, i.e. the sausage in this specific case, I should thank you for the tip. They (the colleagues at M-Infoline) remembered the case and passed it on at the time. As far as the forum is concerned, I think you mentioned something in the thread about the new forum where Philipp is working with you, didn't you? We'll definitely take everything on board! Best regards, Nina

(Machine translation)

Traberli

5 years ago

Edited

Nina_Migros

5 years ago

Hi Traberli, thanks for the clarification. I am answering you here instead of the M-Infoline because I have added the points concerning the forum. :) Regarding the products, i.e. the sausage in this specific case, I should thank you for the tip. They (the colleagues at M-Infoline) remembered the case and passed it on at the time. As far as the forum is concerned, I think you mentioned something in the thread about the new forum where Philipp is working with you, didn't you? We'll definitely take everything on board! Best regards, Nina

(Machine translation)

I posted exactly the important information about the forum at Philipp's. So I'll add a little more... The Rapelli has just come back, but with significantly less weight. It's much smaller. The band is tightly wrapped around the sausage like plastic, of course it's supposed to hold firmly. Sorry, there wasn't enough time to take a photo today. Because it's so tight, I can't see what it looks like underneath... the price is on the band, so I can't/mayn't remove it either... It's probably in action in the Bern area at the moment? Found exactly Rappeli Salami Milano.... These are often available at Christmas in a much larger size. But right from the sleeve.

(Machine translation)

Migros Glattzentrum, Vermicelles-Becher

All replies (10)

All replies (10)