For two years now, I have been asking the Gümligen branch to order more of the green CoR spelt bread (450 g). I have also raised the issue here several times, but nothing has improved. I was repeatedly told that this bread had to be disposed of because it was not sold. The fact is: I always shop before midday. If I get one at all, it's often the last one. It is inconceivable that there is anything left in the afternoon or even in the evening. Either the staff don't have an overview or they just give me a lame excuse. Recently, the staff have started to offer to reserve the bread by phone. This is also not a solution if you don't know in advance which day, time and branch you're shopping in - which is a given due to my irregular working hours.

I've tried everything else. After mostly missing out on Saturday, I've now moved my shopping at Migros to Tuesday. That worked for a while, but in the last few weeks I've increasingly sold out of that bread just before midday. So I now go shopping before 11am. It has worked a few times, but now the bread is sold out shortly after 10 am. And again I'm offered to order the bread by phone.

Dear Migros: That's not how it works! If a product is obviously becoming more and more popular and demand is increasing, then you order more of it and don't delegate the problem to your customers. We soon get to the point where there are ten of us waiting outside the door in the morning before the store opens and then we run to the bread shelf to fight over the five loaves of bread available - if they are still on the shelf at all and not hidden away at the customer service desk because they are all reserved.

Although I have long since given up hope that they will take their customers seriously (they recently told another user here that they would no longer comment on the subject of bread), I would like to give you another chance. I will report back, week after week. And you can finally prove that you can do better. I don't expect another answer from you. I just want to see some original spelt bread on the shelf before lunchtime (the green ones, not the crusty and sour red farmer's original spelt bread (500 g), because there's still plenty of that, maybe you're confusing something...).