One of the best ready meals has been removed from the range

Eines der besten Fertigmenü wurde aus dem Sortiment genommen

9 years ago

Edited

WTF Migros! The "Gran Risotto ai funghi" was really tasty for a ready-made meal and now you've really taken it out of the range?! I used to go shopping at Migros every now and then just for this risotto.
The picture here on Migipedia still shows the good risotto ("Gran Risotto ai funghi").

Now you've taken it out of the range and replaced it with the Cheap-S*** "Vegi Risotto mit Pilzen" (different design). And it's not nearly as good as the one it replaced.
The new risotto is a completely different product (previously: made in Switzerland, now: made in Austria). It *no longer* has a bag of grated parmesan stuck on, the cheese is simply mixed in. It also seems to have less mushrooms in it, at least the mushroom taste is no longer good.
Nice for Migros if you were able to save a few centimes. At the moment I'm just really annoyed with you.

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All replies (16)

Dragonball

9 years ago

Manufactured in AUTRICHE...

the company that manufactures these products is called Gastina and belongs to the BINA/Migros group...

therefore they are no longer produced by Bina but now by its subsidiary...

just for your information

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Ian-BE

9 years ago

What exactly is your point EEnergy, have you tried the two risottos?

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Guest

9 years ago

Hello Ian-BE

I am sorry that we have disappointed you so much with this adjustment.

I will pass your feedback on to the product range managers immediately. Feedback like this is important for us to find out how a product is received. However, I cannot promise you that we will change the product again.

Best regards
Tanja

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Guest

9 years ago

Hello Tanja,
not only does "mushroom" risotto taste "slightly strange" since the changeover, but also the saffron and, for some time now, also the tomato risotto, shaaaaaaaaaaaaaaaaaaaaaade about it ?

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Guest

9 years ago

thank you@deactivated userfor the addition. I would also be happy to pass on this feedback.

Can you define what "strange" means in this case?

Kind regards
Tanja

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Guest

9 years ago

Hello Tanja,
unfortunately somehow only artificial and chemical (plastic??????????)

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Guest

9 years ago

thank you@deactivated user- I'll pass that on.

Best regards

Tanja

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Guest

9 years ago

Hello everyone

I have been in contact with the person responsible for the range regarding this risotto. She explained to me that the recipe is just as high quality as before. In addition, the "old" risotto was also produced in Austria.

However, it is true that we decided to mix the cheese directly into the product instead of sticking it in bags. The reason: we received a lot of complaints because the cheese bag was either difficult to separate from the product or wasn't stuck on enough and slipped out when you bought it. That's why we decided to go down this route.

However, as the product has only been on the shelves in this form for around a month, we are keeping a very close eye on sales trends and feedback. So far, we have had relatively less negative feedback than before. Please understand that we are monitoring further developments for the time being.

Kind regards
Tanja

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Guest

9 years ago

Good morning,
Thanks for the clarification, but in this case I'll stick to the "old" risotto, which was much better ? have a nice day

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Ian-BE

9 years ago

Edited

Thank you Tanja for following up on the story.

Now to your points:

1. the "old" risotto was also already produced in Austria? I can hardly imagine Migros deceiving customers by mislabeling the product. It said: "Élaboré en Suisse"!

2) I once read the customer comments on the various milk packaging closures. What a lot of moaning there! Why didn't you just replace all the milk cartons with twist-off closures? My goodness, the cheese bag stuck super tight, makes sense - unusual the first time, but you get the hang of it later!

In marketing, we know the four Ps: product, price, packaging and product placement (point of sale).

Unfortunately, you rated the packaging higher than the product. What a pity. I'm now off in search of a risotto that you can eat. Yours has gone from "delicious" to "inedible".

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