Cembra MoneyBank

6 years ago

Hello

In the Cembra backend, it is not possible to send an e-mail using a contact form.
Under "New message" I am referred to the postal service, telephone or other areas that do not lead to the goal!

Even after listening to music for more than 15 minutes, you can't reach anyone by phone.

Apart from unrealistic conversion rates for CHF/EUR exchange rates, reminders and GTC adjustments in favor of Cembra, nothing works at all with this company. I have not encountered anything worse for a long time.

Migro should really take a close look at its cooperation and the way it works with this partner. This is really no way to do things.

(Machine translation)

All replies (2)

Guest

5 years ago

Edited

So I need help with the same.Help is appreciated.

Thanks in advance,
greetings,
Shane
__________________________________________
usps tracking

(Machine translation)

smartcoyote

5 years ago

Yes, you need a lot of patience with Cembra...

With Cembra's telephone hotline, it really depends on what time you call, depending on whether the waiting times are longer or shorter, but you can't do it without waiting at all, unfortunately that's the case. It's no different with any other hotline...

Unrealistic or fantasy conversion rates in favor of Cembra, reminders and GTC adjustments in favor of Cembra etc. are unfortunately also found at other credit card companies, it's a bit the same everywhere, as a customer you are no longer king...

(Machine translation)