Value Pack small Prepaid...

Guest

... are used by people who make few calls and those with low data consumption. In return, I receive a lot of class 0 messages from M-Budget Mobile, even though I have deactivated this under Messages/Settings/Cell Broadcast.

When such a message arrives, I then have the choice between canceling and saving and other times these messages arrive every 3 seconds, which then sounds like a machine gun.... ;-) In these cases I can't even cancel and so I have to read 4-5 identical messages with the same time.

I don't even need these messages because they can be called up at any time via 444 STATUS. I have called M-Budget mobile several times and received different answers...
a) I can see that you are being harassed and I will try to stop these messages (for 1 day) until...
b) There's nothing you can do, you'll just have to put up with it....

I could still understand it if there was advertising in these class 0 messages and the saved text messages, but no - nothing, no advertising at all.... So why the SMS bombardment ... or am I doing something wrong?

(Machine translation)

All replies (5)

Guest

Hello @wef17

Thank you for your feedback. I'll be happy to pass your feedback on to my colleagues at Swisscom-Mobile. Please send me a phone number or email address via direct message so that they can contact you directly. Best regards, Tabi

(Machine translation)

Guest

Hello@Tabi_Migros
I called0800 15 17 28direktand explained my problem.
Positive: fast connection and friendly service - I had the feeling that I was taken seriously
Negative: the problem of the many useless text messages (up to 20 per day) and the class 0 messages as soon as you pick up the cell phone (although CB = OFF for messages, settings) could not be solved.

The month is over and I have now switched to the equally priced "National Data Package" (instead of 300MB for 9.80 now 150MB for 4.80) and what luck, since activation 2 days ago I have not received such a useless SMS and above all no class-0 message, which works absolutely in the foreground and blocked every other app....

Please forward me to the responsible office.... Thank you very much

(Machine translation)

Guest

Hello@Tabi_Migros

Yes, I rejoiced too soon : as long as I got the 10MB free allowance at the beginning of the month, I had peace from this class 0 or SMS terror, but now the disaster is starting all over again with the National Data Package....
I think m-budget mobile is trying to educate me to give up data in a very efficient way.... It's so illogical, it would be hilarious if it weren't for the crying....

(Machine translation)

Guest

Hi @wef17

It's a shame that your problem couldn't be solved and it's great that you're getting in touch again.

Can I offer to forward your request to my colleagues at Swisscom again? I would simply need a contact option from you (e-mail or telephone number) so that the M-Budget Mobile specialists can contact you directly. Would you like to send me the details as a direct message?

Merci and best regards, Tabi

(Machine translation)

Guest

Hello@Tabi_Migros

I am already in contact with m-budget mobile and they have my number and know the problem in detail.
I actually wanted to raise the question here and also in the Swisscom forum to find out if anyone else has this "class 0 message" problem and this doesn't seem to be the case. I'm now trying to find the fault with myself, i.e. do I have an app or a setting that causes this flood of messages, because sometimes the next message is there as soon as I close the previous one and this is extremely annoying. So nüüt for Uuguat....

(Machine translation)