It happened in Migros Stockerstrasse. I bought my organic bananas as usual. When I tried to peel them, I had already failed, sliced open with a knife. Woody, fibrous, like rubber on the inside. Simply inedible - so back to the store. Up to this point, everything is still okay, which can happen with the quantities handled. Return - money back, all right. But then ...

I point out to the store manager that this product is unsaleable and should be removed. We open another sample together, same thing. Brief result:

Today, a good 2 weeks later, she tells me: "The head office has not yet decided what to do with it. They are talking to the supplier". I've often found (with strawberries, for example) that Migros disposes of spoiled or inedible produce at the checkout. Thank you Migros. Same store, one week later: pizza with a black base, exchanged, others with a black base were left for sale. Who turns the pizza over before buying it? Who runs twice to buy/complain?

Several times in different Migros I have asked for visibly spoiled goods to be removed. I always stayed there (if there was time) until they had cleared it away.

Today I told the store manager that I had tipped these goods at the head office's feet. My store wouldn't sell anything like that.

Some people might now say "why don't you shop somewhere else".

Good idea, if the supermarkets hadn't destroyed all the small retailers. Luckily there are still the Turkish stores - that's where I buy my fresh produce from now on when I do my bulk shopping. I just go to one more store. I no longer buy meat from Migros either. There's only one store around Stockerstrasse, so they can do or not do anything they like there.

Migros, you get a ??? for that.