Why is this great product no longer available in any store? I can't go on vacation without a latte macchiato from the Twin machine :-( Thanks for answering. MfG
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All replies (8)
4 years ago
Hello AstridJ, thank you for your contribution. I'm sorry that you miss the Twin Latte Macchiato capsules. We replaced the Twin capsules a long time ago with compatible capsules for the Nescafé Dolce Gusto system under the Café Royal brand. Unfortunately, the demand for Café Royal Latte Macchiato capsules was declining. That is why we no longer offer them. I understand that it is disappointing when a much-loved drink is no longer available. Our breakfast department has been informed of your message. Kind regards, Luisa
4 years ago
M-Infoline
4 years ago
Hello AstridJ, thank you for your contribution. I'm sorry that you miss the Twin Latte Macchiato capsules. We replaced the Twin capsules a long time ago with compatible capsules for the Nescafé Dolce Gusto system under the Café Royal brand. Unfortunately, the demand for Café Royal Latte Macchiato capsules was declining. That is why we no longer offer them. I understand that it is disappointing when a much-loved drink is no longer available. Our breakfast department has been informed of your message. Kind regards, Luisa
Hello Lisa. Thanks for the quick reply. But I'm not quite sure which are the compatible replacement capsules for the Twin machine? I can hardly believe that the latte macchiato has been so unpopular. I am very curious, thank you, best regards,
4 years ago
AstridJ
4 years ago
Hello Lisa. Thanks for the quick reply. But I'm not quite sure which are the compatible replacement capsules for the Twin machine? I can hardly believe that the latte macchiato has been so unpopular. I am very curious, thank you, best regards,
All capsules that are compatible with NESCAFE DOLCE GUSTO are suitable for your twin machine. Simply search for Dolce Gusto-compatible capsules under the CAFÉ ROYAL coffee brand.
4 years ago
Nachtspalter
4 years ago
All capsules that are compatible with NESCAFE DOLCE GUSTO are suitable for your twin machine. Simply search for Dolce Gusto-compatible capsules under the CAFÉ ROYAL coffee brand.
Thank you for the information, best regards
4 years ago
AstridJ
4 years ago
Thank you for the information, best regards
Hello, in the meantime I have been able to try out the Nescafé Gusto Latte Macchiato capsules that are now on offer. Unfortunately, I have to say that this is by no means a substitute for the previous Twin and Royal Latte Macchiato products. It produces much less fine milk foam. Why replace a perfect product with a much less good one? (Yes of course.....the demand.....) What a shame. Not a clever decision by Migros. Whether the demand for Nescafé Gusto will then be greater...... may be doubtful.
4 years ago
Edited
AstridJ
4 years ago
Hello, in the meantime I have been able to try out the Nescafé Gusto Latte Macchiato capsules that are now on offer. Unfortunately, I have to say that this is by no means a substitute for the previous Twin and Royal Latte Macchiato products. It produces much less fine milk foam. Why replace a perfect product with a much less good one? (Yes of course.....the demand.....) What a shame. Not a clever decision by Migros. Whether the demand for Nescafé Gusto will then be greater...... may be doubtful.
Once again an answer based on a "lie". It was not the Latte Macchiato capsule that was discontinued, but once again an own product (line, it concerns ALL TWIN/Dolce Gusto compatible capsules) was replaced by a higher-priced (without any added value for the customer) branded product line. This is in line with the strategy of the current Migros management. The fact that people are so misinformed here just puts the icing on the cake. Just like when Ketchup M-Classic and M-Budget were practically unavailable for the whole season this year, terse and wrong answer, new recipe. Truth Production relocation Switzerland -> Turkey (and thus also a hidden price increase) but this also seems to be the management's strategy in dealing with customers and cooperative members. Mr. Zumbrunnen has managed to establish a great culture ... 👍🏻👏🏻
4 years ago
Nachtspalter
4 years ago
All capsules that are compatible with NESCAFE DOLCE GUSTO are suitable for your twin machine. Simply search for Dolce Gusto-compatible capsules under the CAFÉ ROYAL coffee brand.
Well, they've been quietly and secretly abolished. 🤷🏻♂️
4 years ago
Andi75SG
4 years ago
Edited
Once again an answer based on a "lie". It was not the Latte Macchiato capsule that was discontinued, but once again an own product (line, it concerns ALL TWIN/Dolce Gusto compatible capsules) was replaced by a higher-priced (without any added value for the customer) branded product line. This is in line with the strategy of the current Migros management. The fact that people are so misinformed here just puts the icing on the cake. Just like when Ketchup M-Classic and M-Budget were practically unavailable for the whole season this year, terse and wrong answer, new recipe. Truth Production relocation Switzerland -> Turkey (and thus also a hidden price increase) but this also seems to be the management's strategy in dealing with customers and cooperative members. Mr. Zumbrunnen has managed to establish a great culture ... 👍🏻👏🏻
Hello Andi75SG, thank you for your message. We have indeed removed the capsules from our range due to a lack of demand. As far as the private labels you also mentioned are concerned, we are continuing our strategy of offering third-party brands in addition to products from our own industry. In doing so, we want to meet the needs of our valued customers. At the same time, we may discontinue one or two items. Best regards, Tabea