At the beginning of the month@M-Infoline wrote about "Soy Mousse nature aha!":
"We have had to remove the soy mousse nature aha! from our range due to steadily declining demand. Until two weeks ago, the product still had a few remaining stocks, which is why it was still available. We have arranged for it to be discontinued soon. "
Thank you @Frederica, that is correct. Unfortunately, it didn't go down well with our customers. We take products that hardly sell at all out of the range to make room for others. I'm sorry you can no longer enjoy it, @Guapo8005.
@Michi2000: Unfortunately, it is not possible to offer all products in all stores. Thank you for your understanding. I have informed those responsible about your feedback. Perhaps they are already planning to offer a tasty alternative.
One reason for the poor response to the product could also be that it was placed incorrectly. I always had to look for the soy mousse because, contrary to expectations, the product was not placed with the other soy products but with the dairy products. A vegan doesn't look in the dairy section when he's looking for something new. Perhaps a vegan product will find a more suitable place on the shelf in future.
Thank you very much for this valuable tip @Guapo8005. In our company, the dairy department is responsible for this soy mousse. That's probably why it was placed there. Perhaps they can take this point into account for the next vegan product. Sunny greetings, Tamara
I'm always looking for tofu or soy mousse or a new vegan product in front of the chiller cabinet.... Perhaps it would be easier to present the vegan "dairy products" or similar together in the rack. I inform myself about new products in the store and hardly ever on the Internet and simply look ahead to see what new products are available.
There is a sour cream alternative from Soyana, a great product! In addition, the margarine "Alsan" is mega-fine...
Thank you for your suggestions @Pazzi. We appreciate feedback like this as it helps us to adapt our range to your wishes. Vegetarian and vegan products are available in (almost) all food and fresh food areas. This makes it difficult to place the entire vegetarian and vegan range in one place. Best regards, Tamara
One solution to make it easier to find vegan / vegetarian products in a mixed rack could be to to mark the area in the rack with a clearly visible label / tab. This could, for example, be green in color and slightly larger than the other labels so that it is easy to see from a distance. Best regards
Thank you for your great suggestion @Guapo8005. I'll be happy to pass it on to those responsible. I can't promise you whether they will implement it. But they will take the idea seriously and check it out. Best regards, Tamara