Soft wet wipes Comfort

missy_89 · 2021-02-16T08:00:46.017Z

Good morning I would be interested to know why there are hardly any Soft Wet Wipes Comfort on sale in Bern at the moment. Same with the same in Deluxe. If you run the store search, they are still available in 2-3 stores in the Bern area (none near me). What's going on? Too few produced? Raw materials in short supply due to the pandemic? Or one of the ingredients? Because all other wet wipes are available without any problems. Just once again the cheapest ones (excl. M-Budget). Please no alternative suggestions, I only want those, thank you :) Or will they be kicked out of the range? That would really piss me off.... Thank you for your feedback, dear Migros.

Guest

Hi, it's the same in Chur.

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smartcoyote

I have the feeling that they will be removed from the range or replaced by another product (or perhaps revised/improved?). If you search for Migros stores that still have these wipes (or check availability), you can see that they are being "phased out"; those stores that still have them have very small remaining stocks, most stores no longer have any at all...

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M-Infoline

Hello everyone, thank you for your messages. In fact, the products will soon no longer be part of our range. The reason for this is that the supplier is having difficulties procuring the films during the corona crisis. However, a new delivery will take place tomorrow, which means that some stores should be supplied again by Monday. I recommend that you check the stock in your supermarket again next week. You may be lucky and still be able to get hold of some. Best regards, Tabea

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Guest

M-Infoline

Hello everyone, thank you for your messages. In fact, the products will soon no longer be part of our range. The reason for this is that the supplier is having difficulties procuring the films during the corona crisis. However, a new delivery will take place tomorrow, which means that some stores should be supplied again by Monday. I recommend that you check the stock in your supermarket again next week. You may be lucky and still be able to get hold of some. Best regards, Tabea

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...in other words, there are more expensive branded products afterwards.

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missy_89

M-Infoline

Hello everyone, thank you for your messages. In fact, the products will soon no longer be part of our range. The reason for this is that the supplier is having difficulties procuring the films during the corona crisis. However, a new delivery will take place tomorrow, which means that some stores should be supplied again by Monday. I recommend that you check the stock in your supermarket again next week. You may be lucky and still be able to get hold of some. Best regards, Tabea

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Thanks for the answer Tabea. But why can't you find a new supplier for these films? Why do you have to take a product out of the range? New supplier, optimized product, done. I'm really not prepared to pay 2.80 or 3 francs for a pack of sensitive or camomile. Hakle is not an option as it is also over 3 francs and M-Budget is worth nothing. The Soft Comfort Deluxe were good because they could be explicitly flushed down. I was happy to spend 1.90. And what will be the successor product? There must be an alternative or a successor. And it's becoming increasingly tiresome how Migros is doing everything it can to get you to go to the competition. Sometimes you really get the feeling that Migros is trying to get rid of its customers :( *sigh*

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M-Infoline

missy_89

Thanks for the answer Tabea. But why can't you find a new supplier for these films? Why do you have to take a product out of the range? New supplier, optimized product, done. I'm really not prepared to pay 2.80 or 3 francs for a pack of sensitive or camomile. Hakle is not an option as it is also over 3 francs and M-Budget is worth nothing. The Soft Comfort Deluxe were good because they could be explicitly flushed down. I was happy to spend 1.90. And what will be the successor product? There must be an alternative or a successor. And it's becoming increasingly tiresome how Migros is doing everything it can to get you to go to the competition. Sometimes you really get the feeling that Migros is trying to get rid of its customers :( *sigh*

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Hi missy_89, here I am again with a very important correction: I misunderstood the specialist department. The decisive factor for the misery was the term "discontinued", which I interpreted as an article abandonment. The fact is, however, that the wet wipes were only unavailable for a total of 6 days. However, this will be the case again from Monday. Sorry for the confusion. Best regards, Tabea

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missy_89

M-Infoline

Hi missy_89, here I am again with a very important correction: I misunderstood the specialist department. The decisive factor for the misery was the term "discontinued", which I interpreted as an article abandonment. The fact is, however, that the wet wipes were only unavailable for a total of 6 days. However, this will be the case again from Monday. Sorry for the confusion. Best regards, Tabea

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THANK YOU Tabea! That's really great news! Made my day 🙏

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missy_89

M-Infoline

Hi missy_89, here I am again with a very important correction: I misunderstood the specialist department. The decisive factor for the misery was the term "discontinued", which I interpreted as an article abandonment. The fact is, however, that the wet wipes were only unavailable for a total of 6 days. However, this will be the case again from Monday. Sorry for the confusion. Best regards, Tabea

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Good morning Will the wet wipes be taken out of the range after all? They are hardly available anywhere in the Bern area again... The single pack is no longer available. Only in a duo and hardly available in the Bern area. https://produkte.migros.ch/soft-feuchttuecher-comfort-duo The new ones, Soft pure, are not an option for me as I don't seem to tolerate any of the ingredients and they are also far too expensive. Thank you for your feedback.

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Feuchttücher Comfort Duo

3.5

M-Infoline

missy_89

Good morning Will the wet wipes be taken out of the range after all? They are hardly available anywhere in the Bern area again... The single pack is no longer available. Only in a duo and hardly available in the Bern area. https://produkte.migros.ch/soft-feuchttuecher-comfort-duo The new ones, Soft pure, are not an option for me as I don't seem to tolerate any of the ingredients and they are also far too expensive. Thank you for your feedback.

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Feuchttücher Comfort Duo

3.5

Hello missy_89, thank you very much for your feedback. Unfortunately, I have to inform you that we can no longer offer these wet wipes because the fleece is no longer available throughout Europe. For this reason, we have integrated the Soft Pure wet wipes into our range. I am sorry that you cannot use them. I hope you can still find an alternative. Kind regards, Richi

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missy_89

M-Infoline

Hello missy_89, thank you very much for your feedback. Unfortunately, I have to inform you that we can no longer offer these wet wipes because the fleece is no longer available throughout Europe. For this reason, we have integrated the Soft Pure wet wipes into our range. I am sorry that you cannot use them. I hope you can still find an alternative. Kind regards, Richi

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*SEUFZ* Thanks for the feedback Richi

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Soft Feuchttücher Comfort

All replies (10)

All replies (10)