How about making a little effort yourself first and consulting the relevant information page for this game? You'll find the answer in no time at all... https://sommer.migros.ch/de/play-and-win/ "How can I redeem my prizes? The digital gift cards will be sent by e-mail to the e-mail address specified in your Migros account. The non-cash prizes will be sent to the address specified in the Migros account. Coupons that have been won can be viewed and activated directly in the Migros app or at cumulus.migros.ch."

Good question... I won a pair of headphones on the wheel, among other things, and they haven't arrived yet. Other instant prizes have also not arrived to date.

The headphones, sunglasses and other items that you could win on the wheel of fortune were purely virtual prizes for your game avatar. The other instant prizes were drawn a month ago and the winners have already been contacted. If you haven't heard anything by today, you haven't won anything.

Nowhere, the headphones were purely virtual as decoration for your game avatar.

You must have misunderstood something here. That was not a prize. And you would have been informed.

You must have chosen the wrong person to reply to, I know that and those are my exact words 😉 (you should have clicked "reply" directly under stefaniekouyate's reply above, then she would have received your reply, not me)