Pointless 24-month contract period with M-Budget Mobile Surf subscription (without cell phone)

Sinnlose 24 Monats Vetragsdauer bei M-Budget Mobile Surf Abo (ohne Handy)

Guest

After inquiring with M-Infonline, it turned out that the minimum contract period for the new M-Buget Mobile Surf/Surf Advanced is 24 months, even if no cell phone is purchased. Why do these clauses always have to be included in these contracts? Can't Migros be a pioneer here and remove these clauses regarding the minimum contract duration? Especially for people who don't want to buy a cell phone, at least a 12-month contract period should be considered.

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All replies (8)

Daniel_Migros

Hello corspi

Thank you for your interesting question. I'll ask our mobile specialists straight away. I'll give you an answer as soon as possible!

Best regards
Daniel, Migipedia team

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Guest

Hello Dani

I think it's great that you're asking about this. Thank you very much :)

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zeroseven

Hello Daniel

Is there any news on this?
I am an existing Swisscom customer without a minimum contract term and would like to switch to M-Budget Mobile Surf Advanced, of course without committing myself for 24 months!
In any case, not if I don't get a subsidized cell phone.

Greetings
Dominik

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Daniel_Migros

Hi Dominik!

I was still on vacation and the answer ended up in my mailbox instead of yours, please excuse me.

Your idea was well received by those responsible. We no longer have a minimum contract period for the M-Budget DSL offer without cell phone.

We will therefore follow up on your suggestion. However, experience shows that such changes take some time, so we can't change anything in the short term. But we'll keep at it and hopefully we'll soon be able to welcome you as an M-Budget phone user!

Best regards
Daniel , Migipedia team

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Guest

Hello Daniel

I don't quite understand your answer.

>>Your idea has been well received by those responsible. We no longer have a minimum contract period for the M-Budget DSL offer without a cell phone. <<

Which idea are you talking about, Domink's?
Is there more general information on this? What does DSL have to do with a cell phone subscription?

Or have you simply found a solution to Domink's request?

Please keep working on this topic or is Migros not interested in making these offers attractive? As I've said before, Migros has the potential to become a really attractive VNO (Virtual Network Operator) in this area and cut out the old habits. But Migros should show its true colors.

PS. I know a few people who would sign a contract with MI because they think MI is cool too :)

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Daniel_Migros

Hi corspi.

Sorry, I got your names mixed up! In my reply, I was of course referring to your idea of offering subscriptions without a minimum contract period.

M-Budget also has a DSL offer: http://goo.gl/5izch. DSL used to be offered with a minimum contract period. We have already abolished this for the DSL offer.

Your idea of abolishing the minimum contract period for mobile offers has been well received by our mobile managers. They will therefore support your idea. However, this will require negotiations with the provider. Unfortunately, these negotiations will take some time.

I hope I have expressed myself more clearly this time. :) And sorry again for the confusion!

Best regards
Daniel, Migipedia team

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antor2000

I can support the wish to reduce the minimum contract period to 12 months. I'm with Sunrise until December, and as they've significantly worsened their conditions, I want to switch to M-Budget.

I was with the competition for 24 months and took out a subscription with a smartphone. I'm sure that the smartphone will last for a while, certainly another 12 months - but 24 months is a bit uncertain for me again. M-Budget is at the top of my evaluation list because it uses the Swisscom network. The only uncertainty is the 2-year clause. If that's gone, I'll be in next winter (with the notice period I should know in October).

I suspect that many others are in the same situation. The offer doesn't compete with Swisscom's offer, I guess it's a different clientele (MB: price-conscious, uses the phone longer; SC: always up to date, outstanding service, slightly more expensive)

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Guest

Hello, I wanted to find out what the status is, will the contract durations now be adjusted?

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