Separate cash desk for senior citizens

separate Kasse für Senioren

Guest

Hello folks

When I was shopping at Migros the other day, I had to queue for a long time at the checkout. I noticed that there happened to be a lot of senior citizens queuing at this checkout and they had a bit longer to pack and unpack.
The idea now would be to give pensioners a separate checkout and have additional employees help them pack.
The advantages are clear. The senior citizens would certainly appreciate the help and would have a pleasant shopping experience. It would promote customer relations.
In addition, the other checkouts would flow better and waiting times would be reduced.

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All replies (4)

Frederica

Hello mr.z,

There are sleepyheads in every age group. Furthermore, senior citizens usually have fewer products and stow them away immediately.

If you shop at Migros Aare, you should avoid the Tuesdays from February 7 to 28, when there is a 10% discount with the senior advantage card.

Greetings Istanbul

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Guest

Hello Istanbul

Thanks for the tip. I'll keep that in mind :) But I would still recommend that the seniors are helped with the packing if they do more shopping.

Kind regards

mr.z

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KarlESch

The checkouts are rather stupidly designed. It would help if there were three compartments for the paid goods, not just two. That would make it much easier to get past each other. Of course, I have long since given up hope that the store architects will come up with this idea.

Incidentally, I would like to point out that it is mainly middle-aged and younger customers who take all the time in the world to put their purchases into various bags and sacks.

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Rebecca07

I would also find Karl E.'s idea with the three compartments quite practical.

The other day there was a woman in front of me who had filled her shopping cart to the top. Although she put the scanned goods into the bags straight away, she still couldn't keep up with the packing. As a result, the second compartment was virtually "blocked" with goods.

When it was my turn, there was nothing else to do and the cashier had to give me my goods directly over the checkout area, where I could then put everything in my bag, which was on the floor (as I was a "basket customer"). - Behind me, of course, everything was full of customers :^(

However, I am also of the opinion that you should take your time when packing. As I don't like being rushed, I also make sure that I'm not rushed myself. I like to stand at the checkout myself, where there are lots of older customers. - It's somehow just more comfortable :)

Usually the checkout area is simply impractical. Especially in Migros here. There are benches about 3 meters behind the checkout (where you can bag). It's not so practical because the shopping carts then have no more room and often block the way.

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