I find the customer service to be extremely poor. In other countries, after the items are scanned at the register, additional staff quickly and professionally pack the groceries. My groceries were even wheeled to my car in a special cart. In Switzerland, Migros expects customers to scan their own items. The self-checkout station barely has enough room for the small shopping basket. Afterward, customers are subjected to random checks and suspected of shoplifting. Strangely enough, I’m constantly being checked. It can’t be true that these are random checks. I’m starting to have enough of this. I find it discriminatory and demeaning. In the future, I’ll avoid this store entirely and, if possible, shop only online.