I was recently allowed to take part in a product test. I wanted to click on the link for the questionnaire in the e-mail. Then it appears:
Thank you for your feedback.
But I haven't taken part yet. Does anyone know this? How should I proceed?
Guest
Hello @Schlaunzi
Thanks for describing your experience with the product test. Yes, something doesn't seem to be working correctly. I'll be happy to clarify this with the person responsible and get back to you as soon as I know more.
Have a great afternoon.
Best regards
Marina
Hello@Schlaunzi
May I ask you what kind of device (mobile or computer) and browser you tried it with. We know that, unfortunately, the link in the invitation to the review somehow leads nowhere for some testers. A tip: You can also simply search for the product on Migipedia and rate it directly there.
Best regards Philipp
I tried it on my laptop via Google Chrome. I rated the product in Migipedia! Because it was great! :-)
Guest
Hello @Schlaunzi
My colleagues in the technical department have informed me that they are trying to solve the problem, it seems to be a bit more complex. They are doing everything possible to fix the problem as soon as possible. @Philipp_Migros Thank you very much for the support you have provided in the community in the meantime.
Best regards
Marina
Ps: still not working :(
Hoi @Schlaunzi, which product were you allowed to test? You can also search for it on Migipedia and rate it directly there. Best regards, Philipp
@Philipp_Migros
Schlaunzi already did, if you read the reply to your first message
Greez moz
yup, I have rated in migipedia (I am moisturizing cream)
but the mail always says something about a detailed questionnaire. That would be the point of the whole thing.
I have the same problem!
Had the seal and bear milk drinks!
I have already rated the products!
But I would still be interested in the questionnaire!
Hello everyone
It is correct, the email inviting you to rate the product says "questionnaire". This has to do with the fact that we would have the option of actually sending a questionnaire in addition to the link to rate the product. This would allow us to ask very different questions about our products. We implemented the questionnaire option around 1.5 years ago at the request of our product managers. However, it is almost never used.
The e-mail with the invitation to evaluate is an e-mail with standard text that is generic. We cannot differentiate whether the e-mail goes out only to receive reviews or with a questionnaire. However, we can check whether we "soften" the text in the email.
If there are problems with the link in the e-mail and the product to be tested cannot be accessed, then you can simply search for the product on Migipedia and submit a review.
At this point, by the way, a big thank you to all our product testers. Almost every week, we publish products here at https://migipedia.migros.ch/de/tryvertising and in the Migros app for which you can register as a tester, and we are particularly pleased that, in most cases, half of the people drawn by lot actually submit a review. Thank you.
With best regards
Philipp
