Last Saturday I bought 2 bags of Budget minced beef. Charged at CHF 13.90/kg. According to the receipt I was then charged 14.90/kg. Is Migros now deceiving its customers with false prices? It's getting better and better!
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All replies (6)
I've also noticed that the app says 2.95 for M budget hotdog, but the product says 3.25. The Migros newspaper no longer has a table where you can see which items are cheaper and which are more expensive.
Hi san23 Thank you for your comment. We are unable to trace this at the moment. What type of minced beef was it (article number, barcode, etc.)? Do you still have the receipt for this purchase and can you send it to us? If you still have all the details, please contact us using the contact form: https://www.migros.ch/de/services/kundendienst/infoline/produkt.html This will allow us to investigate and trace everything. Please understand that without this information we will not be able to investigate the matter properly. Kind regards, Angela
M-Infoline
Hi san23 Thank you for your comment. We are unable to trace this at the moment. What type of minced beef was it (article number, barcode, etc.)? Do you still have the receipt for this purchase and can you send it to us? If you still have all the details, please contact us using the contact form: https://www.migros.ch/de/services/kundendienst/infoline/produkt.html This will allow us to investigate and trace everything. Please understand that without this information we will not be able to investigate the matter properly. Kind regards, Angela
Hello Angela, I already filled out a form yesterday with corresponding photos of the labels. You can see the receipt in my customer account. Thank you and regards
This has already happened to me. According to the clarification, the problem lies with the respective branch and is best dealt with there.
Hassan2018
I've also noticed that the app says 2.95 for M budget hotdog, but the product says 3.25. The Migros newspaper no longer has a table where you can see which items are cheaper and which are more expensive.
Hello Hassan2018 Thank you for your contribution. Sometimes it is easy to confuse two products, this can happen very quickly. That was probably the case here. We have two articles: https://produkte.migros.ch/m-budget-wienerli-hot-dog https://produkte.migros.ch/m-budget-gefluegel-hot-dog-8-stueck I wish you a nice Tuesday, despite the rainy weather. best regards, Angela
san23
Hello Angela, I already filled out a form yesterday with corresponding photos of the labels. You can see the receipt in my customer account. Thank you and regards
Hi san23 Ok, all clear - thank you very much. best regards, Angela