I would be interested to know where the CROSSWAVE own-brand bikes come from. CORONADO bikes used to come from Switzerland, but now CROSSWAVE is only ever referred to as an "imported product". Where do they come from?
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All replies (7)
Hello @stecki, thank you for your question. The Crosswave products come from the Far East. Best regards, Angela
Hello everyone, we were happy to clarify this again with the responsible specialist department. The Crosswave bikes are produced in China and the Crosswave e-bikes in Italy. Kind regards, Luisa
Hello Bodenseeknusperli, thank you for your contribution. The high-quality Crosswave bikes and all e-bikes are produced in Europe. Only the inexpensive entry-level bikes, especially in the kids' segment, are produced in China. We place extremely high demands on our bikes in terms of safety and durability. Therefore, our Far East bikes cannot be compared with the Alibaba bikes mentioned above. Best regards, Luisa
@M-Infoline Luisa
And why can't you communicate this from the start?
That would certainly have pleased the original questioner and you could have saved yourself a lot of back and forth...
HiAlMiDeCoLi, of course you're right - we're sorry that our answer wasn't precise at first. Best regards, Luisa
I suspected that the bikes come from China. I had at least hoped that they might come from Taiwan (where a large part of the bicycle industry is based), where good quality goods come from and working conditions and environmental protection play a more important role. But the few extra francs were probably too much for Migros.
But what bothers me most is that I can't find any indication of where my bike comes from when I buy it. I think the customer has a right to know where a product comes from before he buys it. The fact that Migros then tries to disguise this and only comes out with the truth when asked several times leaves a bad taste in the mouth. This also applies to other products.