Use the Migros app on two devices:
Smartphone (Android 5.0)
Tablet (6.0.1)
Shopping lists on smartphone can no longer be synchronized - neither with tablet nor with website.
Cumulus receipts, till receipts, etc. work, i.e. the current receipts and till receipts are shown on the smartphone.
Is there a trick?
Hello@MaBl
Thank you for your message. I will be happy to pass on the problem and get back to you.
Best regards, Nicole
Hello @MaBl
I need some more information from you so that I can clarify your case:
- When did the synchronization stop working?
- What is the email address of the Migros login account you are using?
- Do you have a sufficient internet connection?
- Which app versions are you using?
- Does an error message appear, if so, can you send me a screenshot?
- Who is the manufacturer and what is the model of your smartphone and tablet?
Best regards, Nicole
Hello
I have the same problem: my wife uses iPhone and iPad, I use an Android phone or tablet. When something comes to mind, we put it on the "Shopping" list. We have the latest Migros app installed on all devices (V2.3.0 on Android 6.0.1 and 7.0 and V3.3.0 on iOS 10.3.2) and use the same Migros account/profile everywhere. The transfer of all other information such as wallet, Cumulus points, receipts, etc. works perfectly, but unfortunately not the synchronization of the shopping list. On the Android tablet, for example, the message "Last synchronization on 15.08.2015" (!!!) appears at the bottom of the list. It's been a while ... Even if you update the list by "pulling it down", nothing happens, neither an error message nor an update. However, you can create local lists, which are then simply limited to the respective device.
Would be great if you could solve the problem. Thank you and best regards
MaSu
Good morning @Martin-Sutter, thank you for describing the problem. After consulting with our support team, there is indeed a problem here. Our support team will try to find a solution as quickly as possible. However, I cannot give you an exact time frame.
Greetings Natalie
Hello Natalie
Thanks for the clarification and the answer. I'm curious to see when I can expect the functionality.
Greetings
Martin
