sorry, but i have to vent a little here... i've had the experience sooo often that migros takes good products out of the range and i often read about it here in the forum from people who don't understand. in my opinion, migros makes one bad decision after another and annoys its customers. especially when it comes to the delizio capsule machine... so many people are asking for the capsules but according to migros the demand was too low... really now? then the machines are still sold with separate tea button functions, but it would be really nice if you were informed before buying that the tea capsules are no longer available.
it also seems to me that migros relies a lot on online voting here, which is quite nice, but have they ever considered that there are many people who are not on the internet even nowadays, or, like me, have only now discovered by chance that this is being done here and the votes can therefore not really be meaningful? i don't know how you see it, but i find migros nothing but disappointing and absolutely customer-unfriendly.
All replies (9)
What kind of Migros online polls are you talking about? Migipedia is an evaluation and discussion forum, not a voting center.
What kind of Migros online polls are you talking about? Migipedia is an evaluation and discussion forum, not a voting center.
Yes, there have already been some votes on migipedia
Yes, there have already been some votes on migipedia
But not whether a product REMAINS in the range or not. If there is a vote, then it is about which one NEW product is added to the range from a selection of three or four variants.
What kind of Migros online polls are you talking about? Migipedia is an evaluation and discussion forum, not a voting center.
at the top right you will see "vote" click on it.
But not whether a product REMAINS in the range or not. If there is a vote, then it is about which one NEW product is added to the range from a selection of three or four variants.
Yes, for the last time bri the Blevitas
at the top right you will see "vote" click on it.
Yes, I know that. But it's about products that are NEW to the range. You can then choose ONE of several variants. These votes are NOT about which product is removed from the range.
Yes, for the last time bri the Blevitas
After more than ten years of Migipedia, for the FIRST time a single vote on which Blevita will be kicked out because a new variant is coming. ONE vote! Really now, indios!
After more than ten years of Migipedia, for the FIRST time a single vote on which Blevita will be kicked out because a new variant is coming. ONE vote! Really now, indios!
Yes - must or may agree with @Indios . We were allowed to decide which of the three Blévitas we wanted to remove from the range. I didn't take part because I'm not interested in the long-life cookies 🤷🏻♀️
Hello claudeli69, thank you very much for your contribution. I'm sorry that you were disappointed by some of our product range changes. I can well understand that it is annoying when, for example, you really like the tea capsules and then they are suddenly no longer available. Unfortunately, when it comes to discontinued items, we can never rule out the possibility that an item still had its fans, but that overall demand is still declining. Several factors play a role in article discontinuations (current trends are one such factor). There are votes here on Migipedia, that is correct. However, these votes are only a small part of the overall decisions we make. The votes should give the community the opportunity to actively help shape the range with new products, limited editions, etc. Other measuring instruments are used for evaluations that need to be meaningful, such as trend detection. We have gladly taken your input on the sale of the machine with the "tea button" on board and are discussing this with our specialist department. Kind regards, Chloe