Dear MIGROS - Please improve the quality and functionality of your websites. Especially the MIGROS Magazine and the MIGROS Action Week do not work again and again. The IT support is lousy, takes forever and is customer-unfriendly. I am aware that MIGROS is carrying out massive cost-cutting exercises. But cost-cutting measures at the expense of customers and protests by MIGROS employees to customers are not appropriate. At Gottlieb Duttweiler, the focus was on the customer.
Hello @meyrob I am sorry that you are dissatisfied. In order to better understand what exactly is not working for you, we would be very grateful if you could describe the errors in detail. Also, regarding your dissatisfaction with the customer service, it would be very valuable for us to know exactly what negative experiences you have had so that we can investigate. Best regards Sebastian
Hello @meyrob I am sorry that you are dissatisfied. In order to better understand what exactly is not working for you, we would be very grateful if you could describe the errors in detail. Also, regarding your dissatisfaction with the customer service, it would be very valuable for us to know exactly what negative experiences you have had so that we can investigate. Best regards Sebastian
See ticket no. M-Infoline: [#20201215-0114] ;-)
Guest
Has something. Thanks for talking to me @meyrob
Unbelievably, the link between MIGROS MAGAZINE and MIGROS AKTIONSWOCHE is not working again today. Once again in the last few weeks. What's going on at MIGROS: too few staff, demotivated staff or incompetent staff?
Unbelievably, the link between MIGROS MAGAZINE and MIGROS AKTIONSWOCHE is not working again today. Once again in the last few weeks. What's going on at MIGROS: too few staff, demotivated staff or incompetent staff?
Hello meyrob, the Migros magazine is available online. We have calendar week 1. If you select it, the magazine will open: https://www.migros.ch/de/services/magazin-medien/migros-magazin.html. Best regards, Sina
