Hello Zuckerwaettli, thank you for your question about Migros Merge. So that we can investigate your question, please send us the following information: - Manufacturer and model of the smartphone - Which operating system version is installed - Migros Merge version - When (time & date) did the error occur - With what regularity/reliability can the error be reproduced? Always? Sometimes? Every 2 days? - Please describe step by step what you do until the error occurs - What is currently happening? (Error description, what is missing in the truck) - Send a photo/video of the error - Is there a sufficient internet connection? (Websites load quickly in the browser) Please send the information directly to: migros@m-infoline.ch. Thank you for contacting us. Best regards, Chloe