Migros app - new login recognized over and over again | General | Forum

Migros app - new login recognized over and over again

Migros App - neue Anmeldung erkannt immer wieder und wieder

My father-in-law is just getting to know and love the smartphone ;-) He is 78 and also uses the Migros app. Now he always logs in to the app again and receives the message "New login detected" by email. I can't reproduce the problem as I don't log in every time but stay logged in and have never had it before. Does anyone know the problem and can perhaps help me? He has a Samsung Galaxy A50.

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All replies (2)

staernli14

I get the message every time after logging in, whether on a PC or via cell phone. I think it's a newly introduced security measure because apparently a few Migros customer accounts have fallen victim to fraudsters. (that is, not just apparently but actually, mine was one of them, so I'm not unhappy about this new information). Not hacked in that sense, but "relieved" of their Cumulus vouchers by means of the combination of e-mail address and password. With this new message, you could react immediately if someone else logs into your account.

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Cumulus-Infoline

Hello rkorner For security reasons, we now notify our users by e-mail when they have logged in on a new (previously unused) computer/smartphone/browser. Example: You have previously logged in to migros.ch (or Migusto, Famigros, Sportxx, Melectronics, etc.) at home on your laptop using the Google Chrome browser with the Migros login. You have now logged in on your smartphone. You will then receive this e-mail notification. Or if you have now logged in on your laptop with Internet Explorer instead of Google Chrome, you will also receive such a notification. In the e-mail sent, you can see the device used (Mac, Windows PC, Android, iPhone, etc.) as well as the web browser used (Chrome, Internet Explorer, Safari, etc.). If you do not normally use the specified device or browser, this is an indication that it may be another person who has logged in with the data. There are also other reasons why the emails were sent:  If the browser history and cookies are regularly deleted or the incognito browser is used, a notification is sent again each time you log in again.
 If the Migros login is shared (e.g. within the family), you will be notified each time you log in if the login has taken place on a family member's device.  If the user name and password have been entered on customer card wallet apps (such as Stocard). These apps regularly log in to migros.ch to retrieve the current data. If it is not entirely certain that this was your father-in-law, then you should immediately reset the Migros login password at https://login.migros.ch/profile/login to protect the Migros login account. We generally recommend changing the Migros login password regularly and not using the same password for different websites. Best regards Peter

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