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Ever since they redesigned the homepage, the app has been a total mess. The same thing every Sunday, news and promotions can't be checked from Tuesday onwards, this "moo" all the time... I don't get annoyed anymore, I just don't look at it in the app (Sunday/Monday), but wait for Tuesday and then look at it on the website (if all products are listed) or in the good old paper brochure. The app has become a thing of the past... Migros once wrote here in another thread that they are working on it... I don't know what kind of IT they have, but either this technical problem is so complex that it seems almost impossible to solve, or the IT department is incompetent...
Ever since they redesigned the homepage, the app has been a total mess. The same thing every Sunday, news and promotions can't be checked from Tuesday onwards, this "moo" all the time... I don't get annoyed anymore, I just don't look at it in the app (Sunday/Monday), but wait for Tuesday and then look at it on the website (if all products are listed) or in the good old paper brochure. The app has become a thing of the past... Migros once wrote here in another thread that they are working on it... I don't know what kind of IT they have, but either this technical problem is so complex that it seems almost impossible to solve, or the IT department is incompetent...
Hi Michi2000, to use all functionalities, please make sure that you have installed the latest app version (iPhone 7.16.0 / Android 7.16.1). Best regards, Susi
Ever since they redesigned the homepage, the app has been a total mess. The same thing every Sunday, news and promotions can't be checked from Tuesday onwards, this "moo" all the time... I don't get annoyed anymore, I just don't look at it in the app (Sunday/Monday), but wait for Tuesday and then look at it on the website (if all products are listed) or in the good old paper brochure. The app has become a thing of the past... Migros once wrote here in another thread that they are working on it... I don't know what kind of IT they have, but either this technical problem is so complex that it seems almost impossible to solve, or the IT department is incompetent...
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
Guest
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
I also have Android 7.16.1 and my cow is mooing too! I've known the problem since you integrated SubitoGo into the M app... I wonder if you've overloaded it a bit? It would probably make more sense to package SubitoGo and the payment options in a separate SubitoGo app - just like Coop did with the Passabene app.... In any case, the download ratio there is 25:1 - so I assume that a small fringe group at Migros also uses subito go... There are also better solutions for payment options than "Pay with the app" - this may work for the Migros vouchers... but everything else ? - I'd rather not...
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
Hi Susi, yes, sure. The problem is with the Migros app, not with my cell phone. This was already the case last week, I think I pointed it out here in the forum... Best regards
Hi Michi2000, to use all functionalities, please make sure that you have installed the latest app version (iPhone 7.16.0 / Android 7.16.1). Best regards, Susi
Already have the latest version
Already have the latest version
I also have the latest Android version and can't see the new features and promotions. The 🐮 is annoying
I also have the latest Android version and can't see the new features and promotions. The 🐮 is annoying
Hello everyone, we have just received feedback from the specialist department that there is a fault. Our IT department is currently working flat out to rectify the error. If you would like to view the action overview, we recommend that you switch to our homepage. We apologize for the inconvenience. Best regards, Chloe
Hello everyone, we have just received feedback from the specialist department that there is a fault. Our IT department is currently working flat out to rectify the error. If you would like to view the action overview, we recommend that you switch to our homepage. We apologize for the inconvenience. Best regards, Chloe
Dear Chloe, for a company like Migros, it should be possible to resolve this problem, which has existed since Sunday, within 24-48 hours. It's the same every week, so the problem should be known. As a customer, I just find this annoying. And the homepage is still not 100% reliable, there are always promotions missing; the paper form in the Migros magazine is better than the homepage... Kind regards
Dear Chloe, for a company like Migros, it should be possible to resolve this problem, which has existed since Sunday, within 24-48 hours. It's the same every week, so the problem should be known. As a customer, I just find this annoying. And the homepage is still not 100% reliable, there are always promotions missing; the paper form in the Migros magazine is better than the homepage... Kind regards
The paper form in the magazine is not complete. Well, there used to be a double page with all the promotions listed. The app hasn't worked properly for many months, availability is absolutely wrong and the homepage is also incorrect.....
Hi Michi2000, to use all functionalities, please make sure that you have installed the latest app version (iPhone 7.16.0 / Android 7.16.1). Best regards, Susi
Ever since they redesigned the homepage, the app has been a total mess. The same thing every Sunday, news and promotions can't be checked from Tuesday onwards, this "moo" all the time... I don't get annoyed anymore, I just don't look at it in the app (Sunday/Monday), but wait for Tuesday and then look at it on the website (if all products are listed) or in the good old paper brochure. The app has become a thing of the past... Migros once wrote here in another thread that they are working on it... I don't know what kind of IT they have, but either this technical problem is so complex that it seems almost impossible to solve, or the IT department is incompetent...
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
Guest
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
I also have Android 7.16.1 and my cow is mooing too! I've known the problem since you integrated SubitoGo into the M app... I wonder if you've overloaded it a bit? It would probably make more sense to package SubitoGo and the payment options in a separate SubitoGo app - just like Coop did with the Passabene app.... In any case, the download ratio there is 25:1 - so I assume that a small fringe group at Migros also uses subito go... There are also better solutions for payment options than "Pay with the app" - this may work for the Migros vouchers... but everything else ? - I'd rather not...
Hi smartcoyote, have you installed the latest version of the Migros app (iPhone 7.16.0 / Android 7.16.1)? Best regards, Susi
Hi Susi, yes, sure. The problem is with the Migros app, not with my cell phone. This was already the case last week, I think I pointed it out here in the forum... Best regards
Hi Michi2000, to use all functionalities, please make sure that you have installed the latest app version (iPhone 7.16.0 / Android 7.16.1). Best regards, Susi
Already have the latest version
Already have the latest version
I also have the latest Android version and can't see the new features and promotions. The 🐮 is annoying
I also have the latest Android version and can't see the new features and promotions. The 🐮 is annoying
Hello everyone, we have just received feedback from the specialist department that there is a fault. Our IT department is currently working flat out to rectify the error. If you would like to view the action overview, we recommend that you switch to our homepage. We apologize for the inconvenience. Best regards, Chloe
Hello everyone, we have just received feedback from the specialist department that there is a fault. Our IT department is currently working flat out to rectify the error. If you would like to view the action overview, we recommend that you switch to our homepage. We apologize for the inconvenience. Best regards, Chloe
Dear Chloe, for a company like Migros, it should be possible to resolve this problem, which has existed since Sunday, within 24-48 hours. It's the same every week, so the problem should be known. As a customer, I just find this annoying. And the homepage is still not 100% reliable, there are always promotions missing; the paper form in the Migros magazine is better than the homepage... Kind regards
Dear Chloe, for a company like Migros, it should be possible to resolve this problem, which has existed since Sunday, within 24-48 hours. It's the same every week, so the problem should be known. As a customer, I just find this annoying. And the homepage is still not 100% reliable, there are always promotions missing; the paper form in the Migros magazine is better than the homepage... Kind regards
The paper form in the magazine is not complete. Well, there used to be a double page with all the promotions listed. The app hasn't worked properly for many months, availability is absolutely wrong and the homepage is also incorrect.....
