How often do I receive or give MERCI chocolate as a gift? And let's be honest, it's not that tasty, but it's a nice, very affordable gift.
I think it's high time Migros gave its customers the opportunity to say THANK YOU in a sweet, inexpensive way.
How about "Danggä" or "Dankä" or "Merssi viumau" in all sorts of dialects, including of course "grazie" and "graze vitg"! Nice design, the individual Schöggeli are also nicely packaged.
How often do I receive or give MERCI chocolate as a gift? And let's be honest, it's not that tasty, but it's a nice, very affordable gift.
I think it's high time Migros gave its customers the opportunity to say THANK YOU in a sweet, inexpensive way.
How about "Danggä" or "Dankä" or "Merssi viumau" in all sorts of dialects, including of course "grazie" and "graze vitg"! Nice design, the individual Schöggeli are also nicely packaged.
Good morning @karin253
Here are the links to the Schöggeli in the impossible format mentioned by@Bodenseeknusperli: Chocolat Frey, Migipedia
Best regards
Frederica
Good morning @karin253
Here are the links to the Schöggeli in the impossible format mentioned by@Bodenseeknusperli: Chocolat Frey, Migipedia
Best regards
Frederica
As far as I can read, almost everything is in English and not in our 4 or 5 national languages. National languages on the packaging would be cool
Dear karin253, thank you very much for your contribution. I have informed our chocolate department about your great suggestion. So far, the demand for such a format is still too low. We ask for your understanding. We will be happy to keep an eye on your suggestion. Kind regards, Luisa
Hello Bodenseeknusperli, thank you for your question. We have received very little customer feedback on this so far. At the same time, demand for our Frey Message for you (item number 1009.513) chocolate is high. We will be happy to keep your suggestion in mind. Kind regards, Luisa
Dear Migipedia community and community team
Luisa you are great like the rest of you. I know that you're just the mouthpiece, answering questions and I'm sure you're just as stupid in private as we are.
So customer feedback is probably only available on Migipedia, or if you complain about a product to customer service. Letters are not read up there anyway, even if they are registered. E-mails just as little, because if the customers, who all have a concern, were given a guarantee that everything would be read and answered, then they (Migros) would not even keep up with reading. The customers who dared to contact customer service would be passed on (at least I think so).
If Migros has the courage to include vegan sweets in its range (they are still in the range), they will probably be able to label MERCI chocolate a little differently in the 4 or 5 national languages. Printing packaging differently also works for Valentine's Day, Mother's Day and Christmas. The contents remain the same.
With this in mind: Happy Valentine's Day to you all (Happy Valentine)
@Bodenseeknusperli the first post is about the fact that she doesn't like the chocolate. A matter of taste. But on the other hand, it's mainly about the wrapping. If it's Swiss chocolate, why not write in dialect? The Coke is also written with Simon Martina or I don't know what names and drunk anyway
Hello Mystery1978, you're not giving Migros much credit ;-) We take every concern of our customers seriously and answer every letter. Every day, we receive countless pieces of feedback about products, our services, stores and so on via email, contact form, social media, stores and other channels. And they are varied! Some compliment us, others share their suggestions and wishes with us and still others expect an opinion on a specific topic. Try it out - we are here for everyone!
As we don't make Merci chocolate ourselves, we don't have free rein in the design of this chocolate. Neither in terms of the recipe nor the packaging. As Luisa has already informed you, we have forwarded your request to the specialist department, which currently considers the demand to be too low. But hey - there's always room for improvement. Maybe not today or tomorrow, but the idea itself is really good!
I wish you a great start to the new week. Best regards, Sina
How can they know that there is no demand? Okay, then that would mean that they already had it on the shelves. As I've learned, "there was no demand" means something like "the product didn't sell and was therefore removed from the range". "Merci" sells well and, as I said, on
Mother's Day and Christmas, a different packaging is also possible. If it doesn't work then, they can always come up with the "there was no demand". Then the "Merci buyers" have peace of mind.
As far as I can read, almost everything is in English and not in our 4 or 5 national languages. National languages on the packaging would be cool
Dear karin253, thank you very much for your contribution. I have informed our chocolate department about your great suggestion. So far, the demand for such a format is still too low. We ask for your understanding. We will be happy to keep an eye on your suggestion. Kind regards, Luisa
Hello Bodenseeknusperli, thank you for your question. We have received very little customer feedback on this so far. At the same time, demand for our Frey Message for you (item number 1009.513) chocolate is high. We will be happy to keep your suggestion in mind. Kind regards, Luisa
Dear Migipedia community and community team
Luisa you are great like the rest of you. I know that you're just the mouthpiece, answering questions and I'm sure you're just as stupid in private as we are.
So customer feedback is probably only available on Migipedia, or if you complain about a product to customer service. Letters are not read up there anyway, even if they are registered. E-mails just as little, because if the customers, who all have a concern, were given a guarantee that everything would be read and answered, then they (Migros) would not even keep up with reading. The customers who dared to contact customer service would be passed on (at least I think so).
If Migros has the courage to include vegan sweets in its range (they are still in the range), they will probably be able to label MERCI chocolate a little differently in the 4 or 5 national languages. Printing packaging differently also works for Valentine's Day, Mother's Day and Christmas. The contents remain the same.
With this in mind: Happy Valentine's Day to you all (Happy Valentine)
@Bodenseeknusperli the first post is about the fact that she doesn't like the chocolate. A matter of taste. But on the other hand, it's mainly about the wrapping. If it's Swiss chocolate, why not write in dialect? The Coke is also written with Simon Martina or I don't know what names and drunk anyway
Hello Mystery1978, you're not giving Migros much credit ;-) We take every concern of our customers seriously and answer every letter. Every day, we receive countless pieces of feedback about products, our services, stores and so on via email, contact form, social media, stores and other channels. And they are varied! Some compliment us, others share their suggestions and wishes with us and still others expect an opinion on a specific topic. Try it out - we are here for everyone!
As we don't make Merci chocolate ourselves, we don't have free rein in the design of this chocolate. Neither in terms of the recipe nor the packaging. As Luisa has already informed you, we have forwarded your request to the specialist department, which currently considers the demand to be too low. But hey - there's always room for improvement. Maybe not today or tomorrow, but the idea itself is really good!
I wish you a great start to the new week. Best regards, Sina
How can they know that there is no demand? Okay, then that would mean that they already had it on the shelves. As I've learned, "there was no demand" means something like "the product didn't sell and was therefore removed from the range". "Merci" sells well and, as I said, on
Mother's Day and Christmas, a different packaging is also possible. If it doesn't work then, they can always come up with the "there was no demand". Then the "Merci buyers" have peace of mind.
