The m-budget tv constantly has faults which are not rectified for several days, even weeks. During this time, options such as replay and recordings do not work. At the end of the month you pay the normal price. I find that outrageous.
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All replies (8)
Hello @Laannaaaa
I understand your anger, but unfortunately I can't help you directly.
I will be happy to forward your complaint internally, but I would like to invite you to call the hotline: 0800 15 17 28.
They can help you there....
Best regards
Kathrin
We have the same problem... Internet connection much too bad and slow... TV only works with total interference can't use it... We were told it was due to the router which was replaced still the same problem. And we are still paying for it!
Someone had problems recently :
https://community.migros.ch/m/Forum-Migipedia/M-Budget-Internet-und-TV/m-p/882114#M43850
Laannaaa
Do you have fiber optics? No? Then it's via old lines (Swisscom via telephone...).
If it has fiber optics, it should be significantly different.
Thanks for the input, Traberli, you're right, it should be better with fiber than with the old lines...
Hello @Grey83
I've already written to you elsewhere, but I'd like to repeat myself here: send us more details and your coordinates to community@mgb.ch, then I can forward your complaint to our colleagues at M-Budget Mobile so that they can contact you directly. Here in Community Management we do not have access to customer data and can only mediate.
Best regards
Kathrin