Dear Migipedia community and community team,
I have seen under the category "Info Line" that it says "Live Chat". Is the page no longer active, or what is the live chat for?
Lg @Mystery1978
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All replies (3)
Guest
Hello @Mystery1978
Thank you for the message. I will be happy to clarify this with the responsible department.
We will be in touch as soon as we know more.
Kind regards
Marina
I haven't tried it, but I think it's a live chat function like other companies offer: You can chat live with an M-Infoline employee about a concern. So you're in direct written dialog with someone from Migros. It's like talking on the phone, but with a keyboard.
Guest
Hello @Mystery1978
Now I have another question, do you mean the button on the right in the tab on the migros.ch page under " Home - Services - Customer Service & Contact - ContactM-Infoline" ?
If it is this button, it is exactly as @AlMiDeCoLi explains. You have the possibility to communicate directly with the Infoline about your request via keyboard.
I look forward to your feedback.
Best regards
Marina