No new receipts have appeared in my account since August. Previously they were posted daily.
Is this a general problem?
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All replies (7)
Good evening@Rolis
I assume that this is a bug, because Cumulus is being tracked. Even the expenses are displayed correctly, but the receipts are missing. When I ask myself: "What has changed?", the only thing that comes to mind is the "Shop & Win" campaign, which has to do with the receipts.
I'm sure it will be clarified and fixed next week!
Best regards and have a nice weekend
Frederica.
Hello -
I noticed the same thing, but the receipt from August 4th is back. Obviously a temporary problem.
Thanks for the information.
I haven't seen any receipts from August yet.
We'll see if it works again next week.
Let's push: because I still don't have a receipt in the new period, i.e. from August 1, 2017. The last purchase shown is July 27, 2017, which was August 3, 2017.
Hello Rolis, I will be happy to clarify with the responsible office why the purchases you made in August are not visible in the app.
Can you send me the following information to cumulus@migros.ch?
- Cumulus number (2099..)
- Which smartphone are you using?
- Which version of the Migros app is displayed?
Thank you very much.
Greetings Natalie
I have also just noticed that my receipts are only listed up to 5.8.17. I can only say for sure that I made a purchase on Saturday, 12.8.17, as I no longer keep the receipts since I have them in my tablet. These are normally available immediately.
Kind regards