John Adams Multipack contains two different sizes!!!!!

John Adams Multipack enthält zwei verschiedene Grössen!!!!!

On Saturday, we bought 3 of these hit underpants packs from John Adams. (EAN 7613347425707) All three in size L. I even still have the cardboard parts here.

Now, after washing them, it turns out that EVERY pack of 7 contained 2 pairs of size XL underpants.

Dear Migros, something clearly went wrong in the quality check. I can now make a complaint to customer service tomorrow. I think there will be more people who have bought this and are now left with the wrong sizes. And yes, there is a difference between L and XL ;-)

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All replies (3)

M-Infoline

Hello @globinli, thank you very much for your contribution.

First of all, I would like to apologize to you that the wrong size is included in the pack. Thank you very much for your comment.

Our underwear is randomly checked, but not every single item. We will inform our supplier about this incident so that he can intensify the checks.

You are welcome to exchange the package at the store. I hope that your experience with us is positive again.

Kind regards

Angela

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globinli

@M-Infoline

I was able to return the 6 "wrong" underpants. Of the three packs still available in our Migros, one was again incorrectly packaged. I grabbed a real one instead.

In case it's important: it's the dark gray variety. Only they were wrong.

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M-Infoline

Hello @globinli

Thank you for your feedback.

It's great that you've already exchanged the underpants. I have taken your information about the dark gray variety and forwarded it accordingly.

Have a good start to the week.

Best regards

Angela

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