At the beginning of the week, I always make a note of the promotions in the Migros magazine that interest me, including the following offer this week: Magenbrot 250 g (price-performance winner, by the way; see http://goo.gl/mF4MCR) at half price. Today, Thursday (double Cumulus), I go shopping. Shortly after entering the store, just after the fruit & vegetables, the pink bags are already smiling at me, at eye level on a special stand far away from the shelf where the Magenbrot is normally found. It goes without saying that a packet of this delicacy ends up in my shopping basket straight away. When I get home, I'm disillusioned: the Magenbrot is charged at full price. I immediately want to tear out the MM page to make a complaint. Then I notice that the offer is not listed under the weekly promotions, which are valid from Tuesday, but under "Autumn Weekend", valid on Friday and Saturday.
Well, dear Migros: if, for whatever reason, you want to attract customers to your stores with special promotions, preferably at the weekend, then you can do so. But please make sure that items that are on offer at a special price that week are placed prominently when the promotion is running. If I don't pay enough attention to the time limit of promotions, I'll take the blame. However, if the goods are presented in a special stand in the same week but outside the promotional period, then I feel like I'm being lured into a trap. Nobody should tell me that this is pure coincidence and not intended! And a warning to all forum visitors: if you have seen a special offer in the press, please always check very carefully in the store to see if the item in question is marked as reduced! For my part, I would like to have a more relaxed shopping experience, but it seems that today's consumers have to be prepared for such clever tricks at every turn. Such experiences are certainly not conducive to basic trust in a supplier.
All replies (3)
At Migros you always have to be careful when and until the promotions are valid. Everything is always put up on Mondays even though it's not yet in promotion (which is understandable in a way).
But what I find a mess are the signs with the inscription "Aktuell" ("Current") which look confusingly similar to the campaign signs and suggest that it is a special offer. THAT is 100% deliberate deception of the customer.
Guest
Hello sirio60
I have tried to clarify what the reasons are for the products that are on promotion at the end of the week being set up on the relevant shelf at the beginning of the week.
However, this seems to depend on the store. So can you tell me which Migros store you shopped in last week?
It is certainly not the intention to mislead. However, the shelves are used to draw customers' attention to special seasonal products and promotions. I am happy to pass on the fact that this can lead to confusion if there are overlaps. As I said, I would need to know where you shopped.
Kind regards
Tanja
Guest
@sirio60 Nice that you don't like such "sophisticated tricks" either ... I'm not sure if you've reprimanded me elsewhere because I'm complaining about the fact that Migros keeps trying to cheat me. Maybe you just have the same pseudo image as someone who insulted me there.
Since you've already brought up the subject of "clever tricks" ... you have to extend this to other tricks that have found their way into Migros. Some of them are certainly "unintentional" and simply organizational ... such as items that are "marked" with the promotional price on Monday evening, which is only valid from Tuesday. But there are also articles where the labeling is obviously a bit "inaccurate". Here with us, for example, 1/2 price signs are often put up in such a way that you can't clearly assign the sign to an item. It is also fashionable in Migros for an item to have a sticker with a promotional price on it ... 19.90 instead of 38.80 and then it also has a sign saying 1/2 price. You can only see at the checkout whether the item costs 19.90 or 9.95. At the moment, for example, there are M-Topline cups in MICASA rayon in a pack of 2, which cost 9.80 in a promotion 2 weeks ago ... they are now in a gondola crowned by a large 1/2 price sign. The label says that it costs 50% of the normal price ... so 9.80 ... it may be that the 1/2 price sign means that the price is halved again ... but this is not systematic ... I experience this situation at least once a year with MICASA hand wipes, which are also labeled as such and then charged at the price on the promotional sticker.
I expect Migros to label the prices properly and clearly.
As there are fewer and fewer products with a price on them, it would be appropriate for MIGROS, if a price is not clearly and honestly marked, to apply the price that is the lowest.
brainstuff