Does the contact form work?

Funktioniert das Kontaktformular?

Hello @M-Infoline Is it possible that you are no longer receiving requests submitted via the contact forms? I currently have two such requests that have gone unanswered; apart from the email confirmation, nothing has happened. The first request is dated June 1, 2022 and was sent to Cumulus-Infoline via the Migusto contact form. I don't have a reference number. It concerned the question of why the Migusto magazine is suddenly being sent to me again separately in a plastic sleeve and no longer in the Migros magazine. I submitted the second inquiry on 11 July 2022 via the M-Infoline contact form; it bears the reference [#20220711-1220]. Admittedly, it is only four days old, but it is also much more important than the other one. But my experience so far has been that you get a quick response, so I'm a bit worried. Okay, it's been a while since my last inquiries via the contact form, so something might have changed in the meantime. But since the first inquiry was on 1 June and that was almost a month and a half ago, I'm worried... Thanks for clarifying. Best regards Nachtspalter

All replies (2)

Hello Nachtspalter, I'm sorry that you are waiting in vain for a response. We are still clarifying your request with the reference number provided. The processing time is currently a little longer - thank you for your patience. Regarding Migusto, please contact Cumulus directly on 0848 85 0848. Kind regards, Susi

Bodenseeknusperli

A little longer - 40 days 😆

No, not 40 days. Actually just "a little longer" - because it was totally done this morning. And I'll tackle the Migusto booklet again next month. @M-Infoline Thank you very much.