Hi sm61

Unfortunately, these kinds of fake sweepstakes and phishing emails are a common problem on the Internet. We have no direct control over this, as these messages do not come from us and we have nothing to do with the misuse of our brand. What we can do is forward such cases to our relevant department so they can be reported and monitored.

We therefore urge our customers to be vigilant. Such scams can often be identified by typical signs such as unusual email addresses, incorrect logos, strange phrasing, or requests to provide bank or payment information.

If there is a significant surge in such fraud attempts, we will inform our customers through our official communication channels whenever possible. Ultimately, however, it is up to each individual to critically evaluate such messages and not to comply with any related requests.

Best regards, Eslem