First stamp card "Coffee and hot drinks" full...

Erste Stempelkarte "Kaffee- und Heissgetränke" voll...

Guest

A new card has been displayed - 11 months remaining. The full stamp card is visible under "finished".... Will the next Cumulus statement turn it into a 5 Fr Cumulus voucher that can be redeemed in paper form or in the Migros app?

I'm a bit confused now, because at the same time a 500-point coupon for redemption in the restaurant appears in the coupons in the Migros app, minimum purchase Fr. 0.05, valid for 73 days....

Are these 2 different things or is there a connection and if so, what is the logic behind it? Additional bonus ? coincidental coincidence ? or the "evaluation" of the full stamp card with an additional consumption ;-)... no matter how small it is....

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All replies (9)

AlMiDeCoLi

@wef17
You can find the answer on this page. It says, among other things: "On your 10th stamp, you will receive a digital Cumulus coupon for 500 Cumulus points. You can find this in your Migros app. Activate the coupon and the points will be credited the next time you shop at a Migros restaurant or takeaway."

The new 500-point coupon is therefore the result of the full stamp card and is equivalent to CHF 5.00.

So there is no paper coupon. It's also somewhat logical: if you already activate the stamp card in the app, it makes sense for the "proceeds" to also come digitally.

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Guest

AlMiDeCoLi I can understand your last sentence, but then the coupon would have to be credited immediately (so that it could be activated digitally straight away) and not just with the next statement at the end of September....
Precisely because it is relatively difficult to distinguish between these coupons in paper form and digital form and we have Cumulus as a partner (whereby one partner swears by paper form - the other digitally ;-) ) .... yes, then they will all be redeemed in paper form.... - the smart one gives in :-)

So since the credit is not issued immediately, in future you will receive coupons for e.g. CHF 40 with the Cumulus statement and then CHF 45 will be displayed digitally after the Cumulus statement....
I would then be grateful to those responsible for Cumulus if the DIGITAL ONLY coupon would at least be displayed in a different color so that you wouldn't be condemned to a tedious number comparison.... ;-)... or it is also available in paper form like the others.

The 500 Cumulus voucher apparently has no connection with a 5 Fr. voucher, today I consumed a cold drink for 3.60Fr and received 503.60 points for it - such a procedure would make no sense when redeeming - it must result in a lower amount paid.
So I'm waiting for the next Cumulus statement..... and I'm slowly beginning to understand the people who have had enough of such promotions because of all the Cumulus vouchers, Cumulus coupons and stamp cards....

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AlMiDeCoLi

@wef17
Aren't you making a mess now? In your request, you write that there is suddenly a 500-point coupon in the app. That's the one that was generated with the full stamp card. And if it is still valid for 73 days, it can be redeemed immediately.

As I said, you will NOT receive it again in paper form at the end of September.

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Guest

@AlMiDeCoLi..... No no chaos... ;-) I think we are rather discussing the Migros terms and the difference between coupon, receipt and, more recently, stamp card

Cumulus Coupon: these either generate a discount of 10%, 20% or give 2X (over 100 CHF), 10X, 20X and often limited to individual sectors (e.g. Micasa, Do-it) or individual items on the next purchase. Then there are also flat-rate points (Cumulus credit card new customer = 3000). I get an immediate discount or a points credit on the next statement (end of Sept) These coupons have a limited validity - usually 1-2 months
They are then converted and distributed in the form of Cumulus vouchers. I can redeem these like cash when I make a purchase. These also have a limited validity, only it is quite long at 2 years.

I redeemed the 500 couponwith the drink and the points were credited correctly - checked off, will take effect at the end of Sept.

As you know, there is now a new term.... ;-) Stamp card... with 10 hot drinks = 10 stamps you get 500 Cumulus points and these should now be reflected in a Cumulus voucherof 5 Fr.....You say: this is only available digitally and not in paper form.
I could understand that: But why isn't it credited IMMEDIATELY, then I can activate it immediately (or the system better activates it itself). Now it is only visible in the stamp card under the "completed" tab and when I receivethe voucher(digitally or in both ways as with the other Cumulus vouchers) it can disappear from the "completed" stamp card list, because then the action is complete for me....
In any case, I haven't received a digital voucher yet.... so I'm waiting for the end of September: digital only, but hopefully in such a way that I can distinguish it from the others that I also receive in paper form.

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Cumulus-Infoline

Hello @wef17

I have to agree with @AIMiDeCoLi. With the "Coffee and hot drinks" stamp card, you will receive a 500-point advantage coupon as soon as the card is full.

This is immediately visible in your online account. After activating the advantage coupon, you can redeem it in the Migros Take Away or in the Migros restaurant.

This would also match your purchased cold drink.

Greetings Natalie

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Guest

I understand - but somehow I find this a bit awkward.... but I admit that, from Migros' point of view, this method is provable: simply crediting 500 points is less provable for a complaining customer than if you can say: Look at the coupons you have redeemed....or look at the receipt of your 3.60 consumption, where it says under points received: 503.60 points.... I just focused on the 10th hot drink, where it says 500 points instead of the point.
For me, at any rate, this procedure is absolutely fine, because now I know that I will receive the Cumulus voucher of CHF 5 in paper form at the end of September (simply included in the total number of points)...

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AlMiDeCoLi

@wef17
Why do you think that you will also receive a digital 500-point voucher as a 5-franc voucher? You have already redeemed this voucher and it was only available digitally. If you hadn't redeemed it within the validity period, it would have expired without replacement.

@Cumulus-Infoline
Why are you handing out 500-point coupons with the stamp cards and not clearly 5-franc coupons? It obviously leads to confusion, because otherwise points credits are always added to the points balance.

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Guest

@ AlMiDeCoLiThe coupon only came digitally with a minimum purchase of CHF 0.05 and I redeemed it with a cold drink: Price 3.60 - credit 503.60 points and was added to my balance.
At the end of September, as always, I will receive these points in Cumulus vouchers of CHF 5, 10 or 20 in digital AND paper form and I can then choose how I want to redeem them ... either digitally OR in paper form.
Once again: If I redeem digitally, the system reports "Already redeemed" when I try to redeem in paper form .... But if I redeem it in paper form, the digital entry changes from available (=blue) to redeemed (=grey)

The only thing that irritated me at first was the logo 500 points with the 10th hot drink and I initially believed that these 500 points would be credited with the 10th coffee. Apparently this is not technically possible (in my case it took 2 hours to change the display on the stamp card (up to 24 hours according to Migros) - I suspect Migros wants the proof on the receipt and therefore the detour via the coupon in digital form.

It's all done for me and everything is now traceable! Topic settled ...

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Cumulus-Infoline

Hello @AIMiDeCoLi, as only advantage coupons can be generated by the stamp card, Cumulus vouchers cannot be triggered directly.

However, I will be happy to pass on your feedback.

Greetings Natalie

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