Dear Migros Are these mice no longer available or have they been taken out of the range? https://produkte.migros.ch/dunkle-schokolade-mit-zuckerfondant I have not been able to find them in any store (Zurich) I have been to so far; and even when I asked the staff could not give me any information, they do not know whether they have been taken out of the range or whether there are delivery difficulties/delays or similar... Thank you very much and best regards
Hello smartcoyote, thank you for your inquiry. I'm sorry that you can't find the chocolate mice in our stores. I am happy to provide you with the following information: The item has been reclassified. This means that it is now only available in larger, selected supermarkets. At Limmatplatz there are currently (without guarantee) 8 pieces still available. There are 28 left in the City store. I hope this helps you. Best regards, Tabea
Hello smartcoyote, thank you for your inquiry. I'm sorry that you can't find the chocolate mice in our stores. I am happy to provide you with the following information: The item has been reclassified. This means that it is now only available in larger, selected supermarkets. At Limmatplatz there are currently (without guarantee) 8 pieces still available. There are 28 left in the City store. I hope this helps you. Best regards, Tabea
Dear Tabea Thank you very much for the information. In that case, I'll have a look around these stores for the chocolate mice ;-) Best regards
Hello smartcoyote, thank you for your inquiry. I'm sorry that you can't find the chocolate mice in our stores. I am happy to provide you with the following information: The item has been reclassified. This means that it is now only available in larger, selected supermarkets. At Limmatplatz there are currently (without guarantee) 8 pieces still available. There are 28 left in the City store. I hope this helps you. Best regards, Tabea
Oh, a sharp decline in sales, the beginning of the end? ;-) Was the change in recipe a few years ago from lots of chocolate filled with semi-liquid cream to a thick sugar mass with a hint of chocolate coating probably not such a good idea after all... Anyway, I haven't bought any more since then.
Oh, a sharp decline in sales, the beginning of the end? ;-) Was the change in recipe a few years ago from lots of chocolate filled with semi-liquid cream to a thick sugar mass with a hint of chocolate coating probably not such a good idea after all... Anyway, I haven't bought any more since then.
I also liked the old version with lots of chocolate and a semi-liquid cream filling better, but now I'm more comfortable with the chocolate-coated sugar filling ;-)
Hello smartcoyote, thank you for your inquiry. I'm sorry that you can't find the chocolate mice in our stores. I am happy to provide you with the following information: The item has been reclassified. This means that it is now only available in larger, selected supermarkets. At Limmatplatz there are currently (without guarantee) 8 pieces still available. There are 28 left in the City store. I hope this helps you. Best regards, Tabea
Dear Tabea I found the mice in the City store, thank you again for the tip. One more request: I noticed that the packs in the rack often didn't contain at least one mouse of each variety (yellow, orange, red, blue), but that sometimes one variety was missing completely, or there were packs with only 2 varieties. Is there anything that could be done about this (when filling the packs) so that there is at least one mouse of each variety? Thank you very much and best regards
Dear Tabea I found the mice in the City store, thank you again for the tip. One more request: I noticed that the packs in the rack often didn't contain at least one mouse of each variety (yellow, orange, red, blue), but that sometimes one variety was missing completely, or there were packs with only 2 varieties. Is there anything that could be done about this (when filling the packs) so that there is at least one mouse of each variety? Thank you very much and best regards
Hello smartcoyote, thank you for your feedback. According to our manufacturer, we do not count the varieties when packing. We tip the chocolate mice onto a table, mix them and pack them. Nevertheless, it is our wish that there is one of each variety in every packet. We have sensitized our employees with the aim of ensuring that the mixing ratio is more balanced in future. Kind regards, Chloe
Hello smartcoyote, thank you for your feedback. According to our manufacturer, we do not count the varieties when packing. We tip the chocolate mice onto a table, mix them and pack them. Nevertheless, it is our wish that there is one of each variety in every packet. We have sensitized our employees with the aim of ensuring that the mixing ratio is more balanced in future. Kind regards, Chloe
Dear Chloe Thank you for your efforts, best regards
