Dear Migipedia people, I was amazed when I wanted to activate/print out my vouchers this week. Last week I still had 2x10 vouchers, but now I don't have any more. although I only used one and the due date this week is not over yet. I had one for my husband's birthday and one for my daughter's birthday.... is this normal or has there been an error somewhere?
Guest
Dear toscab
Thank you for your message. Is it possible that the vouchers may have been used by another family member (possibly the paper ones?).
The vouchers can only be used once and sometimes they are used by another family member.
Kind regards
Tanja
Dear Tanja
That cannot be, I am the only one who manages them digitally or when I have them printed out with me. that is why this is not possible
Guest
Hello toscab
Hmm... I have forwarded your problem description to the Cumulus managers. As soon as I hear from them, I'll get back to you.
Best regards
Tanja
Guest
Hello@toscab
Me again... Can you send me your Cumulus number? Preferably here on Migipedia by sending me a personal message (for data protection reasons).
Best regards
Tanja
