Hello @hauptschule66, thank you for your contribution. We are sorry that the dough is tough and dry. We need this information so that we can make further clarifications:
- the barcode or article number
- the best-before date
- the batch or lot number
- the place of purchase
The article number is located near the Migros logo and contains a 7- or 12-digit sequence of numbers. You will also generally find the batch or lot number next to the best-before date, usually beginning with the letter L or a mixture of letters and numbers. Thank you in advance for your help, best regards, Heidi
Hello @hauptschule66, thank you for your contribution. We are sorry that the dough is tough and dry. We need this information so that we can make further clarifications:
- the barcode or article number
- the best-before date
- the batch or lot number
- the place of purchase
The article number is located near the Migros logo and contains a 7- or 12-digit sequence of numbers. You will also generally find the batch or lot number next to the best-before date, usually beginning with the letter L or a mixture of letters and numbers. Thank you in advance for your help, best regards, Heidi
Hello Heidi,
thanks for the quick reply. I don't think the barcode, item number etc will help in this matter. Either you have changed the consistency of the dough - or not!!!
Best regards
Ingrid Herrmann
Hi @hauptschule66, unfortunately without the article number I don't know which dough you are referring to. We have many different doughs on offer (both national products and regional products). With the lot number and the best-before date, the responsible specialist department can then check whether there may have been an error in production. If you would like further clarification, we would be happy to receive this information - thank you. Kind regards, Heidi
Hello Heidi,
thanks for the quick reply. I don't think the barcode, item number etc will help in this matter. Either you have changed the consistency of the dough - or not!!!
Best regards
Ingrid Herrmann
Hi @hauptschule66, unfortunately without the article number I don't know which dough you are referring to. We have many different doughs on offer (both national products and regional products). With the lot number and the best-before date, the responsible specialist department can then check whether there may have been an error in production. If you would like further clarification, we would be happy to receive this information - thank you. Kind regards, Heidi
