defective StoryMania audio box

defekte StoryMania Hörbox

Hello

Where can I exchange a defective StoryMania audio box? Receipt is available.
At Migros, we were referred to the information line and the box could not be exchanged or repaired in the store...

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All replies (3)

Guest

Hello Mehret

The audio boxes are not available again in all stores, but only in the larger ones. It is best to check the store availability of the product here: https://produkte.migros.ch/migros-storybox

Best regards Martina

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STORY MANIA BOX

4.0

Nalopa

Hello
Unfortunately, my storybox is also defective. But I no longer have the receipt.
How do I proceed? The box was bought around fall with the superheroes... migros itself has been offering the box for less than 2 years, so the guarantee cannot have expired yet.
Best regards

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Guest

Hello@Nalopa

You can take your Storybox to a Migros store's customer service department. If the store has no more boxes in stock, they will order one for you. An exchange is also possible without a receipt.

Best regards

Urs

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