cumulus multiple points

cumulus mehrfachpunkte

Hello everyone

I'm just making a bit of a fool of myself... Maybe someone can help me.

If there is a special offer day, e.g. Thursday, when I already have 2 points and then I also hand in a 2-times voucher from my last purchase for CHF 100, will that add up? In other words, do I actually get 4 times the number of points? Or is the higher multiplier always used?
I thought I read once that the printed multiple vouchers cannot be cumulated with each other...

Thank you very much for your help and best regards

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All replies (2)

sirio60

This is exactly the case: multiple vouchers handed in at the checkout can be accumulated with vouchers from the newspaper, as well as with the multiple daily promotions. However, several multiple receipts at the checkout cannot be accumulated with each other. It's just a shame that once again the staff have not been trained accordingly (or then they weren't paying attention, which doesn't make it any better). My wife had a nice experience in a branch in the Thun region. She presented a multiple receipt together with a cut-out receipt, whereupon the cashier said that unfortunately she couldn't credit both. My wife replied that, according to her husband (i.e. me, because that's exactly how I had read it), cumulation is possible in such a case. So the cashier asked the colleague next door, who took my wife's point of view. As there was now a paralyzing stalemate, we went to ask the customer service employee. She wasn't quite sure either, but in her wisdom decided in favor of the customer. She had actually wanted to ask the store manager, but he was on his coffee break....

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schmaettervoegeli

@sirio: thank you very much for your reply!
Such experiences have almost become part of my migros visits, unfortunately! But in your case it was decided in favor of the customer! Lg

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