Cumulus credit card from Migrosbank - problems & acceptance | General | Forum

Cumulus credit card from Migrosbank - problems & acceptance

Cumulus-Kreditkarte der Migrosbank - Probleme & Akzeptanz

On a trip to Iceland, the Migrosbank Cumulus credit card was not accepted at petrol stations. The staff were unable to explain the reasons. The personal credit limit was available and all bills were paid. Has anyone had the same experience? Can the Migrosbank Cumulus credit card not be used worldwide? It is almost impossible to contact Migrosbank or the Cumulus credit card organization online for support. Is this still customer service?

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All replies (2)

Marc_Migros

Hello meyrob Thank you for opening the thread. As a Visa card, the Cumulus credit card can be used worldwide. Visa also has a very high level of acceptance in Iceland. If the card is not accepted in individual stores, then it is difficult for us to assess the reason, as it probably lies with these stores. At best, the card issuer Viseca can give you more detailed information. You can contact them at https://www.viseca.ch/de/kundendienst/kontakt. The hotline for the Cumulus credit card is +41 58 234 50 50. In my opinion, it is easy to find, for example by searching Google for "Cumulus credit card hotline" or "Cumulus credit card contact", where the number is displayed directly in the first result. I hope your next trip with the Cumulus credit card goes smoothly! Best regards, Marc

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sirio60

Marc_Migros

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"Contacting (...) is hardly possible online" means that there is no possibility of making contact online - and therefore of course it cannot be found. A telephone number, on the other hand, is not an online contact option. The fact that it is not possible to communicate with credit card institutions online has annoyed me for many years. However, as far as I know, this applies to all institutions.

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