Delizio budget coffee capsules vs. Cafe Royal capsules

Budget-Kaffeekapseln Delizio vs. Cafe Royal Kapseln

Guest

Hello, I've been annoyed for days :-( Suddenly the budget Delizio coffee capsules at 5.35 Fr. have disappeared from the shelves! ( Budget Nespresso capsules, on the other hand, are still available, but I can't use them with the Twiin machine. Now I actually had to "switch" to a pack of Cafe Royal and took the Decaffeeinato green variety. And what happens? At least half of all the coffee capsules literally explode in the machine, spreading the coffee grounds all over the machine!!! So I would like to know why the budget capsules were taken out of the range without warning and what Migros intends to do if the Cafe Royal capsules make such a mess, sometimes after not even 1 dl of coffee! Photos available.

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All replies (9)

M-Infoline

Hello WiVa1976, thank you for your contribution. We are happy to inform you that we still have the M-Budget capsules for Delizio in our range. However, since last week we no longer offer them in a pack of 30 but in a pack of 50 (item number 1071.927). We are sorry that the Cafe Royal capsules did not work properly. Can you tell us the best before date and the lot number? The lot number is usually next to the best-before date and starts with an L or there is a mixture of numbers and letters. Kind regards, Luisa

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stecki

Then it would be nice if these packs of 50 were also delivered to the stores without any gaps. The budget capsules are no longer available in Migros Lenzburg (as of last Saturday), but Cafe Royal is everywhere.

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M-Infoline

Hello stecki, thank you for your feedback. We have briefly checked this for you - according to our stock check, 16 packs are currently available again in the Lenzburg branch. Best regards, Luisa

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stecki

Thanks for checking, unfortunately nothing was available today.

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M-Infoline

Hello stecki, we are sorry that the pack was not available again. It's best to ask directly at the relevant store when they will have it again. Best regards, Luisa

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Guest

I actually saw the first larger packs in a store yesterday! Great that they are now available again! However, the other problem with the Cafe Royal capsules is still in need of improvement. Unfortunately, I can't quite make out which number is what exactly on this pack, but the corresponding barcode would be: 7617014167389

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AlMiDeCoLi

@Wiva78

Perhaps it will help you to find the right number if I tell you that Luisa means the best-before date by MHD.

The EAN is of little use to her, as this number always remains the same for this product. However, if she knows the lot number, she can find out when your capsules were produced and whether there was a problem or something generally wrong with this batch.

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Guest

Ahhh ok! Thanks for the hint! Yes, the MHD would therefore be 30.09.19! Production date is 16.3.18.

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M-Infoline

Hello @Wiva76, thank you for your feedback. Unfortunately, the manufacturer has not yet been able to clearly identify the problem. I would therefore ask you to provide me with the following information:

- Make and model of the coffee machine?

- Age of the coffee machine

- Is a water softening/descaling system installed in the house?

- Photo of the capsule

Kind regards, Richi

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