Blue coupons - waiver when redeeming for cash out... | General | Forum

Guest · 2020-05-23T12:01:14.727Z

We always redeem our blue coupons in the Migros restaurant and I certainly get into the situation every other time where I have a 19.xx. 29.xx or 39.xx amount - just today again with 29.95 - and I don't understand why I can't give blue coupons for CHF 30 in this case with the express waiver of change. If I give CHF 30 in notes with cash, I can also expressly waive the change. Why can't the cashiers just type in a small amount like in this case 5 Rp and that's it....Would also be a contribution in Corona times. Crime scene Migros Eastern Switzerland - this only if handling is regionally different.

Nachtspalter

@Tessin Generally, no change may be given on blue Cumulus vouchers. Not only to prevent you from earning points again with points, but also because it is not official money. If you do not give change for normal money, the cashier can take the corresponding amount from the till and put it in the staff cafeteria till (as an example) so that the till statement at the end of the day is correct. This is not possible with Cumulus vouchers, as they must be regarded as a discount and cannot be included in the cash register statement or mixed with the real money in the cash register.

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Guest

Nachtspalter

@Tessin Generally, no change may be given on blue Cumulus vouchers. Not only to prevent you from earning points again with points, but also because it is not official money. If you do not give change for normal money, the cashier can take the corresponding amount from the till and put it in the staff cafeteria till (as an example) so that the till statement at the end of the day is correct. This is not possible with Cumulus vouchers, as they must be regarded as a discount and cannot be included in the cash register statement or mixed with the real money in the cash register.

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I do NOT want any money out - there is no possibility of doing without - it is quite clear to me that there must be no money out ... I could also put a napkin on the turntable for every 100g and I would be over the relevant mark...

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Nachtspalter

Guest

I do NOT want any money out - there is no possibility of doing without - it is quite clear to me that there must be no money out ... I could also put a napkin on the turntable for every 100g and I would be over the relevant mark...

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I realize that you don't want any change, but if you give the cashier CHF 20.00 in blue receipts even though you only have to pay CHF 19.95, the cash register is CHF 0.05 out of balance. The cashier cannot balance it. This is the case if you waive the change when paying in cash.

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MigrosKind170618

Nachtspalter

I realize that you don't want any change, but if you give the cashier CHF 20.00 in blue receipts even though you only have to pay CHF 19.95, the cash register is CHF 0.05 out of balance. The cashier cannot balance it. This is the case if you waive the change when paying in cash.

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In this case, too, the cashier can simply take the 5 Rp from the till and put it in the coffee till?

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Nachtspalter

MigrosKind170618

In this case, too, the cashier can simply take the 5 Rp from the till and put it in the coffee till?

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@MigrosKind170618 No, it cannot. It's a shame - and tedious - that neither the Migipedia team nor the M-Infoline want to comment in this thread...

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si_

Nachtspalter

@MigrosKind170618 No, it cannot. It's a shame - and tedious - that neither the Migipedia team nor the M-Infoline want to comment in this thread...

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Sali MigrosKind170618, I will pass on your case internally and then get back to you. I'm sorry to have to ask for your patience. Best regards Silvia

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Guest

MigrosKind170618

In this case, too, the cashier can simply take the 5 Rp from the till and put it in the coffee till?

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@MigrosKind170618 : Same opinion...in the sense of "customer waives the right to withdraw money".... for such small amounts, you could "even do without a written confirmation" ... :-)

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Nachtspalter

Guest

@MigrosKind170618 : Same opinion...in the sense of "customer waives the right to withdraw money".... for such small amounts, you could "even do without a written confirmation" ... :-)

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@Tessin and @MigrosKind170618 It's just not as easy for a company as it is for private individuals. Even the smallest amounts cause accounting problems. Neither of you have thought about accounting yet, have you? I'm also curious to see what kind of answer Silvia will come up with.

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Guest

Nachtspalter

@Tessin and @MigrosKind170618 It's just not as easy for a company as it is for private individuals. Even the smallest amounts cause accounting problems. Neither of you have thought about accounting yet, have you? I'm also curious to see what kind of answer Silvia will come up with.

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@Nachtspalter: Very simple - introduce a donation item with a variable amount. If this is not possible for staff, then for another good cause.

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Blue coupons - waiver when redeeming for cash out...

Blaue Coupons - Verzicht beim einlösen auf Herausgeld...

All replies (9)

All replies (9)