Once again, a parcel was presumably not scanned at the Migros store (PickMup) and therefore no pick-up invitation was issued. Of course, the supermarket staff also have a lot of work to do on Saturdays and scanning is just an annoying sideline. Why not set up modern pick-up points for the online business? Even after the pandemic, customers will order much more online than before. Parcels are repeatedly stolen by strangers from the front door or from the milk crate. With registered parcels, you are often not at home when the postman rings and have to go to the post office to pick up the parcel. So please install parcel machines in the parking levels of your large shopping centers so that ordered goods can be picked up quickly and easily. I'm thinking of Digitec, Galaxus, Melectronics, Do it Garden, etc. Easy accessibility by car and public transport is important. With the sale of Globus and the Glattzentrum, you wanted to finance the digital future, and now you have the opportunity to do so. Thank you, unfortunately you can rely on Swiss Post less and less.