"Paying" with the Android Migros app has not been working reliably recently

"Bezahlen" mit der Android Migros App funktioniert in letzter Zeit nicht zuverlässig

4 years ago

Grüezi mitenand For a few weeks now, I've noticed that paying with the Migros app on my Samsung S21 doesn't work properly. I click on the orange button "Pay with the app" - confirm via biometrics and then all I get is a "bouncing" M, which then aborts after a while - without a message. Who has had the same experience? Kind regards

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All replies (3)

easthouse

4 years ago

According to the missing messages here, it doesn't seem to be a general problem. Also with our S10e and Pixel 4a zero problemo..... delete the storage data of the M app and then set it up again

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alpenbitter

4 years ago

easthouse

4 years ago

According to the missing messages here, it doesn't seem to be a general problem. Also with our S10e and Pixel 4a zero problemo..... delete the storage data of the M app and then set it up again

(Machine translation)

Thanks for the tip - I uninstalled the app and installed a new one - now it works again. But this was the second time this has happened and otherwise the "thing" has been stable for years. Well, let's keep watching :-)

(Machine translation)

M-Infoline

4 years ago

Hello alpenbitter, thank you for your message. If it still doesn't work, please send us a message with screenshots via the contact form: https://www.migros.ch/de/services/kundendienst/infoline/migros-app.html. I hope that we can find a solution for you as quickly as possible. Best regards, Noemi

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