I really enjoy going to https://produkte.migros.ch/sortiment/supermarkt. With this information I can plan my shopping very well and I have discovered some products that I did not know before. Today I always buy them in Migros. With the help of this database, I actually try to buy everything I need and can buy in Migros.
Why? I am very satisfied with Migros quality, the price-performance ratio is right for most products and the staff at Migros Neumarkt in Altstetten are really very friendly and competent and the store is well organized and clean and tidy - what more could I want?
However, not everything that is sold in the store can be found on the database AND not everything that can be found on the database is offered in the store. This always leads to me searching the database and not finding what I'm looking for, buying the goods elsewhere and then discovering the product in Migrosdoch by chance. Conversely, the database tells me that I can buy the product at Migros Zurich, but in fact the product is not available at Migros Altstetten for a very long time or not at all.
So: This product database, which is accessible online, is very useful but incomplete and not always up to date.
Improvements in this area would be very welcome. I can imagine that this development could increase customer loyalty more than you can imagine spontaneously. It would work for me immediately. :-)
Many thanks and best regards
All replies (1)
Guest
Hello kircali
Thank you very much for your message. We are very pleased that the product area is so helpful for you. That's exactly how it should be.
I can understand that it's a bit tedious that not all products are listed online. There's a simple reason for this: Migros has several thousand products. In terms of time, it is not possible to display all products online. Firstly, there are always limited editions that sometimes don't make sense to include (because the time of availability is simply too short), and there are also many products that are not available in all Cooperatives, etc. We try to keep the costs/benefits for the product area as balanced as possible.
What should not happen, however, is that the database indicates that a product is available in a store, but this is not the case for a longer period of time.
If you come across such a product again, please let me know. I will then clarify why this is the case and where an error may have occurred.
Best regards
Tanja