Hello
I was charged twice for an item. I only saw it when I was at home. The item appears twice on my receipt. Did the cashier scan the item twice? And now? Do I have to run back to Migros? A mistake can happen, but do I have to check whether the cashier is working correctly? That should not be the case.
Next time I'll take a closer look instead of packing my things. Then there will be a traffic jam at the checkout!
MfG
Do I have to run back to Migros?
No, pointless. If you leave the store and return later, you can say something.
... but do I have to check whether the cashier is working properly? That shouldn't be the case.
Yes, it has to be. Trust is good, control is better, because everyone who works also makes mistakes and with today's scanners a barcode is quickly recorded twice. If you don't check, you shouldn't be annoyed afterwards (at most about yourself, which has happened to me several times because I was distracted, stressed, etc.). That's why I'm also against the abolition of till receipts. Paper can be saved more effectively elsewhere.
Then there will be congestion at the checkout!
Shouldn't be the customers' problem. The store must ensure that there are enough open tills so that customers can pack their goods and check their receipts without stress.
