Good day
I have already reported it to your hotline.
2 weeks ago, it said: We'll get in touch!
Unfortunately, not until today.
Problem:
The game on the cell phone, all points and satisfaction are deleted.
I have invested 8 hours in the game.
Deleting doesn't help
I am becoming more and more (unfortunately) aware that the points are gone.
But there should already be an answer, right?
Thank you
Guest
Hello ButcherJuso
Thank you for your message - I understand your annoyance, especially as you have already invested several hours in the game.
I have forwarded your question to the technicians again. I hope I get an answer soon.
Did you perhaps receive a reference number or something similar from the hotline? Then it would be easier to track your request.
Best regards
Tanja, Migipedia team
Hello Tanja
Yes, I have heard this question before, about 1 week because of the reference number. No answer from Migros since then
But when "you" people give me their telephone number, I also call.
That's why there is no reference number from me!!!!!
But the man has everything from me (number, address, e-mail, birthday)
Now what kind of cell phone I have is not so interesting.
Now I hope for an answer
Guest
Hello MatzgerinJuso
I have received an answer internally: Basically, the data is stored on the cell phone itself and is not lost during an update.
Since the data is stored on the phone and the problem has not yet arisen, we unfortunately have to assume that the data has actually been deleted.
I'm sorry I don't have any better news for you.
Best regards
Tanja, Migipedia team
Hello Tanja
Wow, an answer.
But when I was at the launch event, I spoke to the developer of the app.
3mt time for such an app.
That's massively short, so it would have bugs.
But they are being fixed and Mach is accommodating the users.
I already thought it would come out badly.
I have now deleted the app!!!!
The bland aftertaste would become a feeling of misery.
But yes.
There's nothing you can do.
Have a nice day and thanks for the answer
