Since yesterday, the Migros app keeps crashing as soon as I click on the list. I also can't scan the receipt (Mega Jackpot). I've done all the updates. What's the problem?
Since yesterday, the Migros app keeps crashing as soon as I click on the list. I also can't scan the receipt (Mega Jackpot). I've done all the updates. What's the problem?
Guest
it was the same for me yesterday, then I deleted the app and reinstalled it. now everything works again, but I had to re-enter twint and my credit card.
Guest
it was the same for me yesterday, then I deleted the app and reinstalled it. now everything works again, but I had to re-enter twint and my credit card.
Hello @evilein1, thank you for your message.
Is it working again in the meantime? If not, we would recommend that you log out once and then log back in again. However, this will remove any means of payment that you would then have to reconnect.
Please contact us for further information.
Best regards, Angela
Guest
but now it crashes every time i try to start the shopping list. *meh - reinstall again and then have a look.
so, everything seems to be working again. let's hope it stays that way. i'm lost without my shopping list. :D
Hello @clivia, thank you for your message. We are now aware of the problem; under iOS, crashes can occur in connection with certain actions and the shopping list. In such cases, the app may crash immediately after starting or when opening the shopping list. We are in the process of fixing the problem with an update. As soon as this is published in the App Store, the problem can be solved by the update. Kind regards, Angela
Guest
I updated my iPhone 7 to iOS 11.3 today and now, while opening the Migros app, only a blank white screen appears on startup and automatically crashes after a few seconds. Any help?
Hello Bikasgaur, thank you for your contribution. We were not aware of this problem with a blank screen appearing at startup until now. We recommend that you uninstall the app and download it again. If the problem still occurs after this, please contact our specialists directly via the contact form https://www.migros.ch/de/kontakt/kontakt-infoline.html - in this case we would also need your login details for further clarification. Kind regards, Luisa
Hello@princemoga
Unfortunately, Xiaomi phones often have display problems. However, we have not found any specific information about your model. We would therefore like to look into this. As we need various details from you, please get in touch via our contact form:https://www.migros.ch/de/services/kundendienst/infoline.html
Best regards
Tamara
Guest
Thanks Bodenseeknusperli, it has already been removed and locked.
Guest
Thanks, they're all gone. No idea where they came from. Otherwise just click on the report button, that's the easiest way to get in.
LG
Dominik
Hello @evilein1, thank you for your message.
Is it working again in the meantime? If not, we would recommend that you log out once and then log back in again. However, this will remove any means of payment that you would then have to reconnect.
Please contact us for further information.
Best regards, Angela
Guest
but now it crashes every time i try to start the shopping list. *meh - reinstall again and then have a look.
so, everything seems to be working again. let's hope it stays that way. i'm lost without my shopping list. :D
Hello @clivia, thank you for your message. We are now aware of the problem; under iOS, crashes can occur in connection with certain actions and the shopping list. In such cases, the app may crash immediately after starting or when opening the shopping list. We are in the process of fixing the problem with an update. As soon as this is published in the App Store, the problem can be solved by the update. Kind regards, Angela
Guest
I updated my iPhone 7 to iOS 11.3 today and now, while opening the Migros app, only a blank white screen appears on startup and automatically crashes after a few seconds. Any help?
Hello Bikasgaur, thank you for your contribution. We were not aware of this problem with a blank screen appearing at startup until now. We recommend that you uninstall the app and download it again. If the problem still occurs after this, please contact our specialists directly via the contact form https://www.migros.ch/de/kontakt/kontakt-infoline.html - in this case we would also need your login details for further clarification. Kind regards, Luisa
Hello@princemoga
Unfortunately, Xiaomi phones often have display problems. However, we have not found any specific information about your model. We would therefore like to look into this. As we need various details from you, please get in touch via our contact form:https://www.migros.ch/de/services/kundendienst/infoline.html
Best regards
Tamara
Guest
Thanks Bodenseeknusperli, it has already been removed and locked.
Guest
Thanks, they're all gone. No idea where they came from. Otherwise just click on the report button, that's the easiest way to get in.
LG
Dominik
