2x Cumulus, automatically activated with a purchase of CHF 100.00 or more

2x Cumulus, automatisch aktiviert bei einem Einkauf ab CHF 100.00

I was annoyed again yesterday, Thursday, March 30, 2017, because I couldn't activate my 2x Cumulus voucher from the app when I made a purchase of over CHF 200.00 due to a technical problem (with my cell phone, not with Migros). I haven't had them on me in paper form for a long time.

Based on the above experience (it wasn't the first time), I'm wondering whether the 2x Cumulus voucher with the shortest validity period could be activated automatically after a purchase of CHF 100.00 (I get a new 2x Cumulus voucher). In addition, the checkout staff or the Subito machine could ask whether you want to redeem the 2x Cumulus voucher. Alternatively, for purchases of CHF 100.00 or more, the question could of course be the other way round: "Dear customer, you still have a 2x Cumulus voucher, would you like to redeem it?"

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All replies (4)

moz79

The poor people at the checkout:

They wish they had the stickers... They would still have Cumulus vouchers... Here's another Müsterli ...

Where is this going?

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Plavec77

but with Subito this should not be a problem

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MaB26

Hello everyone

I understand you kpoplp, that is certainly very annoying, which is exactly why (you can't always trust the technology!!!) I ALWAYS (still) have the 2x, 5x (and 10x) with me in paper form and redeem them "manually". That way, nothing like this can happen to me, and I can't accidentally activate a receipt for a small amount.

With Subito, when you press continue the first time, you are asked whether you still want to redeem vouchers.
But perhaps you mean that "your" voucher(s) is/are best displayed there and you could then confirm "yes", please redeem or not.
I think this would also be a very good idea, so you could actually activate all vouchers directly there or not.
Likewise, a 2 x voucher from 100.00 francs should be redeemed automatically, as another
2 x receipt comes out.

But regarding staff, as moz79 has already mentioned, I don't think that's right either.
The things they have to ask and hand in!!!!
And by the way, in "my" store they (almost) always ask at the checkout if you have any vouchers left to redeem when you spend 100.00 francs or more.
But even so, the checkout staff already have a lot to do with these vouchers (redeeming them, handing in new ones, samples, solutions etc. etc.).
You should/must think about this yourself.

Otherwise the checkout staff will also have to ask in future:
-Have you washed your hands, brushed your teeth, are you still on time for the bus.......??????????

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Cumulus-Infoline

Hello @Plavec77

Thank you for your feedback, I will be happy to forward your suggestions to the appropriate department.

So that I can check why your bonus coupon was not redeemed, please send the following information to cumulus@migros.ch.

- Cumulus number (2099..)

- If possible, a copy of the receipt.

- Validity period of your 2-fold bonus coupon.

Thank you very much.

Greetings Natalie

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