Caution: Two-factor authentication via the Migros Access app can lock you out of your account! | Cumulus | Forum | Migros Migipedia

Caution: Two-factor authentication via the Migros Access app can lock you out of your account!

Vorsicht: Zwei-Faktor-Authentifizierung via Migros Access App kann euch aus dem Account aussperren!

For all those who - like me about two weeks ago - are offered to test the new "Migros Access App" (beta) as a new variant of 2-factor authentication in their Migros account, the following warning: I activated this - aware that it is a beta - thinking that I still have the other options for logging in. It worked briefly at first, but now there is always a problem that prevents me from logging in: After entering the user name/password, the login page redirects to the two-factor page, and a notification should now appear in the app for approval. Unfortunately, this does not happen, the website immediately redirects back to the username/password page. It is therefore no longer possible to log in, and quickly pressing SMS or the authentication app no longer works (error message). Sure, it's a beta, but you shouldn't be completely locked out. But even worse was the response from Migros Service: For data protection reasons, you should call the hotline for a fee. No, thanks, I don't know how this is supposed to help with identification either - it would be better if Migros called the number on file. Summary: Better not to beta test, it's no fun at Migros if you have to call a hotline that charges a fee. What a pity!

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