New Cumulus card: VISA tries to foist partial payment on customers

buergeu · 2022-07-20T14:44:10.451Z

I've had the Cumulus card since the beginning. Now I've ordered the successor. It went well so far, but now the first thing VISA is trying to do is persuade me to sign an "installment facility". Of course, everything is worded positively: - We look forward to ..., - You will be given the opportunity ..., - After receipt of the signed agreement, the installment facility will be available to you. This installment facility is very bad. I know it from before. It was hard enough to get rid of it. The credit card company then tries every trick in the book (up to and including falsifying the invoice date) to get the customer to pay in installments. Huge fees and interest are then immediately added. Presumably this is part of the business model of this otherwise very advantageous card, that customers are lured into this "partial payment trap". I don't think it's good that Migros allows this. Along the lines of: you give us these conditions and we let you lure our customers into the installment facility.

Nachtspalter

A credit card normally includes the option of paying off the required amount in installments - in other words, credit. Apparently, with the new Cumulus credit card from Migros Bank/Viseca, you have to activate this installment facility. I can't say, as I don't have such a card. But I don't think they're trying to "foist" this on you; it seems to me that they're offering you this installment facility properly - whether you accept it or not is up to you. After all, you can and should decide for yourself whether you always want to pay the bill in full.

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Komischer_Nickname

Request the LSV form - then any installment facility is automatically deactivated.

(Machine translation)

buergeu

Nachtspalter

A credit card normally includes the option of paying off the required amount in installments - in other words, credit. Apparently, with the new Cumulus credit card from Migros Bank/Viseca, you have to activate this installment facility. I can't say, as I don't have such a card. But I don't think they're trying to "foist" this on you; it seems to me that they're offering you this installment facility properly - whether you accept it or not is up to you. After all, you can and should decide for yourself whether you always want to pay the bill in full.

(Machine translation)

If an invoice is only issued after one month and you then have another month to pay the invoice, this is already a credit. This is how the credit card was originally understood, but the issue here is the smooth transition into a payment contract, which is undesirable in itself. That's why the credit card company now has to make a request - which it didn't do in the past. The big surprise comes when you see the first installment bill. It's unbelievable how imaginative they are about what they can charge. In total, these are costs that far exceed the interest rate of a small loan. In my case, the worst part was that the credit card company regularly falsified the sending date on the invoice (backdating it by 2-3 days) so that the time for payment was shorter and partial payment was more likely. As an IT specialist, I was then able to prove this with the PDF version, the date on the front of the invoice was earlier than the internal PDF creation date. To cut a long story short: 1. it's a shame that Migros doesn't prevent this in the interests of its customers. 2. as a customer, you should be careful - even a small loan (from Migrosbank) is certainly cheaper than this partial payment. 3. pay attention to the invoice date!

(Machine translation)

buergeu

Komischer_Nickname

Request the LSV form - then any installment facility is automatically deactivated.

(Machine translation)

Thanks for the tip. What is the easiest way to get the LSV form? (What exactly do you mean by 'that'?)

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Komischer_Nickname

buergeu

Thanks for the tip. What is the easiest way to get the LSV form? (What exactly do you mean by 'that'?)

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It looks like Migrosbank does not have the LSV form as a PDF for downloading anywhere. According to the FAQs, you should request this via the contact form or by telephone.

(Machine translation)

Guest

buergeu

If an invoice is only issued after one month and you then have another month to pay the invoice, this is already a credit. This is how the credit card was originally understood, but the issue here is the smooth transition into a payment contract, which is undesirable in itself. That's why the credit card company now has to make a request - which it didn't do in the past. The big surprise comes when you see the first installment bill. It's unbelievable how imaginative they are about what they can charge. In total, these are costs that far exceed the interest rate of a small loan. In my case, the worst part was that the credit card company regularly falsified the sending date on the invoice (backdating it by 2-3 days) so that the time for payment was shorter and partial payment was more likely. As an IT specialist, I was then able to prove this with the PDF version, the date on the front of the invoice was earlier than the internal PDF creation date. To cut a long story short: 1. it's a shame that Migros doesn't prevent this in the interests of its customers. 2. as a customer, you should be careful - even a small loan (from Migrosbank) is certainly cheaper than this partial payment. 3. pay attention to the invoice date!

(Machine translation)

Alternatively, you can also convert the Cumulus credit card into a prepaid card and still keep LSV or eBill active in case you forget to make a prepayment and miss the "transition from the black to the red" during the occasional check. The account number and your own reference number always remain the same...

(Machine translation)

Bascolo

Guest

Alternatively, you can also convert the Cumulus credit card into a prepaid card and still keep LSV or eBill active in case you forget to make a prepayment and miss the "transition from the black to the red" during the occasional check. The account number and your own reference number always remain the same...

(Machine translation)

With Cembra, you could also transfer any amount and the account was then simply in the red with an open balance. If you pay the bill every month, there are no fees anyway.

(Machine translation)

Neue Cumulus-Karte: VISA versucht Teilzahlung unterzujubeln

All replies (7)

All replies (7)